Course
Learn to build collections that center the voices of many different communities through respectful collaboration.
Webinar
Explore how libraries can invite the community in with intention, build relationships that enhance social infrastructure, put community at the center of the library, and demonstrate the library’s impact.
Course
Learn how to manage stress, enhance emotional regulation, and build resilience.
Course
Learn how to demonstrate empathy and de-escalate conflicts to help patrons feel respected and valued, to foster a positive and inclusive environment.
Webinar
Explore the world of artificial intelligence (AI) and applications for libraries.
Course
Use a framework for connecting and/or intervening in a conflict, with a consideration for the safety of staff and users.
Course
Identify potential crises, learn the corresponding steps to prepare for them and assess your organization’s crisis preparedness.
Webinar
Learn practical strategies to develop empathetic, curiosity-led leadership that assumes good intent in moments of conflict and stress, along with actionable communication skills for connection and cooperation.
Course
Learn how to apply research-based practices to boost early literacy in children attending library storytime.
