Webinar recording

Format: Webinar, original date December 3, 2014
Hosted by: NCompass Live, Nebraska Library Commission
Length: 1 hour

Northlake (IL) Public Library District has seen a dramatic demographic shift over the last twenty years. More than half of the service community speaks Spanish at home and as many as one third are foreign born. To address the changing needs of their community, Northlake Public Library District has hired bilingual staff and added many bilingual programs. One pressing issue that directly affects this community is the U.S. immigration policy and getting accurate information on these policies. This session will focus on how Northlake Public Library District has incorporated legal information on temporary driver's licenses, Deferred Action, and citizenship into its library programming.

Presented by: Kathy Ladell

webinar iconFormat: Webinar, original date February 6, 2019
Hosted by: Infopeople
Length: 1 hour

With numerous budget cuts to social services programs, public libraries are encountering more individuals experiencing homelessness, and poverty. For many, a library may be the only place of refuge from the weather, or noise from a downtown cityscape. The increasing volume of need arising in many communities may leave library workers feeling ill-equipped or overwhelmed.

Because of this, libraries are asking the questions: Why are there so many people experiencing homelessness in our libraries? How do we better serve our vulnerable customers? How do we educate and support our library staff? During this webinar social worker Elissa Hardy will address these questions and explore some solutions.

Presented by: Elissa Hardy


webinar recordingFormat: Webinar, original date May 11, 2017
Hosted by: WebJunction and Library Journal
Length: 1 hour

There is much more to supporting immigrants and refugees than hanging out a "welcome" sign at your library. Successful programs and services are specifically tailored to meet the needs of the range of populations who may come through your doors. Hear from Movers & Shakers who work with communities to empower vulnerable and often underserved populations with a sense of belonging and self-reliance. Learn innovative approaches to identifying and celebrating immigrant leaders; how to foster networking between native-born and newcomer populations and between immigrant groups of varying national origins; how to highlight immigrant-positive narratives; and more. You'll be sure to find practical ideas among the multi-pronged strategies that these librarians have used to ensure that new immigrants really do feel welcomed by the library and the community.

Presented by: Will Chan, Jamie Torres and Sophie Maier

webinar iconFormat: Webinar, original date May 7, 2019
Hosted by: Infopeople
Length: 1 hour

Demographic projections suggest that the U.S. is headed toward a minority-majority population. Around the country, libraries are adapting their approaches and services in order to create more welcoming environments for immigrant and refugee communities. The upcoming Decennial Census in 2020 will offer insight into current demographic realities in the U.S., and public libraries around the country are at the forefront of the demographic shift.

In this webinar, Jessica Moore, Immigrant Program Specialist with The Indianapolis Public Library, will discuss strategies for creating a more welcoming, inclusive library. We’ll look at the challenges that libraries face connecting with this shifting population. We’ll also look at how strategic partnerships can help libraries overcome challenges in order to fulfill their role as public service institutions.

Presented by: Jessica Moore


Webinar recordingFormat: Webinar, original date January 28, 2016
Hosted by: WebJunction
Length: 1.5 hours

In this interactive session, we will explore what it means to provide inclusive outreach to and engagement with members of your local community. How do you identify the needs of the diverse communities your library is serving? What are effective approaches for community engagement, and how do you apply what you learn along the way to improve your practice? Come prepared with a challenge or opportunity from your own community that you would like to workshop with your peers during the webinar. You will also leave with a framework and action plan for cultivating partnerships for successful community engagement.

Presented by: CiKeithia Pugh, Hayden Bass, and Rekha Kuver

webinar icon

Format: Webinar, original date August 28, 2019
Hosted by: NCompass Live, Nebraska Library Commission
Length: 1 hour

Libraries have traditionally charged overdue fines for 3 reasons: to generate revenue, get materials back on time (and at all), and teach responsibility. But what if all of these assumptions are wrong? It turns out they are! In this webinar, learn why these reasons are old fashioned—and just plain incorrect—notions that create a real barrier to using the library for many people, and how ditching fines leads to an increase in library use and circulation, with no negative effects. It’s a win-win for your library and community!

In this session, Beth and Meg review the research and results from the growing number of libraries across the country that have ditched late fines and coaxed new and former users to their doors. They share talking points, tips, and an advocacy tool you can use to build a case to eliminate fines in your library. At the end of the session, you will feel inspired and well-equipped to gather your library's data and patron stories and advocate for ditching late fines at your library in order to provide more equitable service.

Presenters: Beth Crist and Meg DePriest

webinar iconFormat: Webinar, original date January 15, 2019
Hosted by: Infopeople
Length: 1 hour

How do library administrators and managers foster a healthy, inclusive work environment so all employees can succeed? Unfortunately, individuals with diverse backgrounds and uniqueness are being subjected to subtle and overt bias in the library workplace due to the divisive climate in which we live. We have each been a part of the process; on either end of the bias whether we know it or not.

Presented by: Dr. Michele A. L. Villagran


webinar recordingFormat: Webinar, original date July 17, 2018
Hosted by: WebJunction and TechSoup for Libraries
Length: 1 hour

As of 2016, more than 43 million immigrants were living in the US, and that number is growing. Immigration can breathe new life into the local economy as young workers replace retiring baby boomers, open new businesses, and become active consumers. Libraries can ease immigrants’ transition into the community by acting as a resource hub. Asset mapping encourages libraries to go out into their communities and uncover and assess the resources available to immigrants. The information they gather gives the insight libraries need to develop programming to serve these patrons and help them thrive. This webinar will discuss how asset mapping can facilitate community entry for immigrants by helping libraries better understand the needs of this population and address those needs through service and program development.  

Presented by: Heather MacKenzie, Amanda Fullerton and Kenneth Williment

webinar recordingFormat: Webinar, original date September 27, 2018
Hosted by: WebJunction
Length: 1 hour

You will learn how Next Chapter Book Club (NCBC) helps libraries build community and promote literacy while supporting the educational and social growth of adults with intellectual and developmental disabilities. NCBC emphasizes inclusion and the joy of reading aloud with friends and is flexible enough to be adapted to the needs and budget of nearly any library. With more than 300 chapters, NCBC is the largest community book club of its kind in the world. Find out how your library can reach out to connect with an underserved population, promoting community inclusion, independence, and productivity for individuals with intellectual disabilities and their families.

Presented by: Tom Fish, Pam Brooks and Maggie Allbee

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Format: Webinar, original date March 28, 2018
Hosted by: NCompass Live, Nebraska Library Commission
Length: 1 hour

Do you know the ADA standard for where you should place your books on the bookshelf? Do you know what kind of animals can legally be classified as a service animal? Do you know which policies you may want to look at to grant greater access to your services? You will if you attend this overview of how to best provide access to the disabled patrons in your community. The presenter is a long-time advocate for the disabled and was recently appointed as the State of Nebraska ADA Coordinator. As the ADA Coordinator, she will lead the State's ADA Task Force and help ensure that the State's programs, activities and services are accessible to all citizens.

Presenter: Crystal Booker

Webinar recordingFormat: Webinar, original date June 9, 2016
Hosted by: WebJunction
Length: 1 hour

When public library and health library expertise combine, amazing things can happen. The MS Buddy service was created by three public library staff members and one health sciences librarian in Utah to connect patients with multiple sclerosis to accurate information and to each other through the use of the mobile technology. Join this webinar to learn about this innovative collaboration, its impact, and ways you can build buy-in for health programming at your library. MS Buddy co-creators will share strategies for identifying sustainable solutions for priority health topics, and provide guidance for working together effectively across library disciplines and locations. Participants will be introduced to the program toolkit, which they can use in planning and partnering to implement similar projects in their communities.

Presented by: Erica Lake, Katie Larsen, Casey Cox, and Liesl Seborg

Webinar recordingFormat: Webinar, original date September 26, 2011
Hosted by: WebJunction and Library Journal
Length: 1 hour

While public libraries are generally viewed as inclusive spaces, there are large segments of community that do not use them. Beginning in 2004, four large urban library systems from across Canada - Vancouver, Toronto, Regina and Halifax Public Libraries - spent four years working in socially excluded communities, to determine how to make public library services relevant to the needs of underserved communities. As a result, it was discovered that when communities are involved in the identification, development and delivery of library services, there can be an exhilarating effect. Since the conclusion of the highly successful Working Together Project (2004-2008), public libraries from across Canada have integrated community-led approaches and techniques. This webinar, brought to you in collaboration with Library Journal, will discuss the major outcomes of the project and provide examples of how the bringing this approach into library service planning makes libraries even more relevant to local needs.

Presenters: Tracey Jones-Grant, Kenneth Williment, and Randy Gatley.

webinar iconFormat: Webinar, original date February 21, 2019
Hosted by: Infopeople
Length: 1 hour

Wondering how to engage larger audiences on social media? Would you like to learn how social media can help reach audiences that you haven’t tapped into yet? Are diversity and inclusion high on your list of marketing priorities? Social media is a great way to start dialogue and conversations about a variety of topics and to meet customers where they are. This webinar will demonstrate how to use humor, pop culture, children’s materials, and more, to advocate for diverse communities, and to speak up when necessary.

Presented by: Kim Crowder


webinar iconFormat: Webinar, original date December 13, 2018
Hosted by: Infopeople
Length: 1 hour

It seems like everyone is talking about equity, diversity, and inclusion (EDI), but what does it really mean to put these values into practice at your library? In this webinar, the presenters will a provide a “starter kit” for EDI training in libraries. They will cover topics such as staff and management buy-in, low-cost training, and how to meaningfully engage staff in an effort to create a workplace culture that is affirming, representative, and inclusive. Additionally, attendees will learn to develop their own practical, useful, and actionable plan for implementing EDI staff learning in their own library.

Presented by: Laurel Johnson and Allyson Coan