webinar recordingFormat: Webinar, original date June 22, 2016
Hosted by: WebJunction
Length: 1 hour

A healthy and effective workplace often stems from strong leadership. For supervisors, it’s important to develop a team of individuals who work well together, do what needs to be done, and help each other succeed. Join us for a dynamic session to learn what it means to develop a healthy organizational culture, with an introduction to the concept of organizational citizenship behavior and its relevance to public libraries. You’ll learn techniques to build and support a team that is willing and able to go above and beyond, and to help your library succeed.

Presented by: Rachel G. Rubin

Webinar recordingFormat: Webinar, original date August 24, 2016
Hosted by: WebJunction
Length: 1 hour

The most innovative workplaces embrace learning as an essential activity for their employees. Since libraries are dedicated learning places in our communities, it is crucial that we practice learning intentionally and internally. But where do we begin? Learning is not one-size-fits-all for individuals or for organizations. This webinar, for all library staff, from front line to administration, encourages a broad approach to creating organizational learning structures. Learn how libraries of all sizes can map learning strategies to highlight the most impactful opportunities for staff.

Presented by: Jami Munk Carter

webinar recordingFormat: Webinar, original date October 16, 2012
Hosted by: WebJunction and the Association for Rural and Small Libraries
Length: 1 hour

Effective leadership in a library community is not performed by any one person. Instead, it is a collective act of many players contributing their toolset of complementary and evolving skills. Leadership "incubates" best in an environment nurtured by collaborative and continuous learning; it often grows accidentally, sometimes unbeknownst to the leader-to-be. Through peer mentoring and other methods, explore ways to create a generative space that nourishes the infectious qualities of leadership. Develop a network of seasoned learners who will incubate leadership, both within your library and in support of the broader community, collaboratively building and leading a rich and fulfilling learning organization.

Presented by: Jennifer Peterson

webinar recordingFormat: Webinar, original date January 12, 2012
Hosted by: Infopeople
Length: 1 hour

  • A parent asks you to remove a book from the shelf because she feels it could harm her children.
  • A library user complains that the current collection of magazines doesn’t include his political viewpoint and too much of a different one?

What do you do?

Learn techniques to approach these challenges and others, along with a firm background of intellectual freedom in libraries, including relevant laws and court cases.

Presented by: Mary Minow

webinar recordingFormat: Webinar, original date August 17, 2017
Hosted by: WebJunction
Length: 1 hour

Employees motivated to deliver top notch service are key to a library’s success. But many in library organizations don’t know how to effectively instigate employee motivation. As a critical management and leadership skill, it’s important to know what motivation is and isn't, what works and what doesn’t. In this session, we’ll explore factors that influence motivation at work and review strategies for supervisors to keep their teams motivated and productive. No matter the size of your library or your role, you will be inspired to find your own motivation and be able to catalyze others!

Presented by: Rachel G. Rubin

self pacedFormat: Self-paced Course
Developed with: Funding from the Institute of Museum and Library Services
Length: 1.5 hours

Giving feedback to staff is one of the most important parts of being a manager or supervisor, yet we often avoid giving feedback, especially to those who need it most. This course will help you improve your skills in providing constructive feedback to your staff.

Course Objectives:

  • Articulate advantages of giving feedback
  • Describe the qualities of constructive feedback
  • Identify organization specific resources to support/enhance desired behaviors
  • Apply strategies for handling difficult conversations

Course Design:
Tiffany Hayes, Kelly Woodside, Meredith Lowe, Christine Kreger

webinar recordingFormat: Webinar, original date February 7, 2013
Hosted by: WebJunction
Length: 1 hour

"Set one training goal each week achievable in one hour." This simple directive was given to every staff member of one Utah library in September 2011. The result just one year later? A sustainable, positive culture transformation. The mechanism, called "Self-Directed Achievement," is a consistent, agile, individualized approach to staff development in a climate of constant change. It champions the basic library principle of lifelong learning. It is achievable for every individual with any level of expertise. And its impact will ripple through your organization from the staff work room to public lounge areas. Following this webinar, you will understand the model, mechanics, individual accountability, and supervisory responsibility involved in this remarkable method...and you'll want to do it too.

Presented by:  Jami Carter, Steve Peay, and Rachel Gull

Format: Webinar, original date May 4, 2021
Hosted by: WebJunction and ALA Learning Round Table
Length: 1 hour

New supervisors need timely training as they step into their new role. Not only do they need to learn how to manage people effectively, they need to learn specific procedures particular to their library. Trainers know that it takes a lot of time, up to a year, to develop this kind of training. What if there were some existing training that one could build upon without starting from scratch? There is!

The Learning Round Table of ALA developed three self-guided Supervisor Success modules—Performance Management, Managing Conflict, and Encouraging Motivation in the Workplace (available on WebJunction). Join us as we explore how the Indianapolis Public Library Training and HR staff used this ready-made self-paced learning, added some library-specific context and group discussions, and created a successful new learning process for their managers. Presenters will share their lessons learned to help you implement this kind of supervisor training at your library.

Presented by: Kim Brown-Harden, Cheryl Wright, Katherine Lerg, and Betha Gutsche