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Format: Webinar, original date May 17, 2019
Hosted by: Infopeople, as part of the California State Library Mental Health Initiative webinar series, Where Compassion Meets Action
Length: 1 hour

Libraries are uniquely situated to offer a place of safety and acceptance, an opportunity for connection, and a rich source of information about mental health and well-being. In this webinar, Barbara Jessing, Mental Health Practitioner and Family Therapist, presents an overview of the concept of trauma informed care and how it applies to the library. We explore the definition and meaning of trauma and the related concept of toxic stress, how it affects early development, and how it can leave a lifelong impact on mental and physical well-being. When we understand the roots of traumatic stress, we are better able to mobilize the positive forces of resilience and create environments that contribute to healing. We also discuss literary aspects of trauma and resilience.

Presented by: Barbara Jessing


webinar iconFormat: Webinar, original date March 31, 2020
Hosted by: WebJunction and Public Library Association
Length: 1 hour

Public libraries are respected local institutions that connect community members to credible information and services. As community anchor institutions, libraries are leveraging their assets in response to the opioid crisis that has gripped the country. After 16 months of research, OCLC, and the Public Library Association have released a call to action on how libraries can address the opioid crisis in their communities. The call to action was created in response to library staff requests and has been informed by case study research and cross-sector discussions with library staff, as well as those with national and local community partner organizations. Two themes from the research and discussions stand out: there are many options for addressing this crisis and it is vital to do something. Panelists will share resources, including ideas for organizations to partner with, additional perspectives to consider, and strategies for getting started.

Presented by: Kevin King, Patty McCarthy, Larra Clark, and Kendra Morgan

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webinar iconFormat: Webinar, original date December 17, 2019
Hosted by: WebJunction and Public Library Association
Length: 1 hour

Public libraries are uniquely positioned to help their communities address substance misuse, homelessness, and mental health concerns, by connecting residents with accurate information and resources. Libraries are seen by many as safe, neutral spaces; but some topics carry fear and stigma that can have an outsized impact on staff and community members’ ability to respond. Compassionate training, policies, programming, and choice of terminology can help remove barriers that prevent people from seeking help for themselves or others, and give library staff the information and support they need to address this and other public health crises. This webinar will use several examples of library responses to the opioid crisis to highlight approaches, resources, and programs that can help reduce stigma and fear and promote healthier communities.

Presented by: Tramaine EL-Amin, Jessica Styons, Sheila Prevost and Kendra Morgan


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Format: Webinar, original date April 30, 2019
Hosted by: Infopeople, as part of the California State Library Mental Health Initiative webinar series, Where Compassion Meets Action
Length: 1 hour

This webinar provides front-line library staff with tools and real library examples to be more effective in meeting mental health challenges that may occur. Attendees learn about creating a supportive environment through connections to community organizations and how to develop more successful communication strategies. Additional discussion includes techniques for identifying patrons in crises and developing evaluation skills and de-escalation plans. Presenters Mary Leasure, Social Services Liaison, and Tiffany Barrios, Library Supervisor from Glendale Public Library examine ways to develop safer, supportive and healthier environments for both staff and the community.

Presented by: Mary Leasure and Tiffany Barrios

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webinar iconFormat: Webinar, original date April 5, 2019
Hosted by: Infopeople, as part of the California State Library Mental Health Initiative webinar series, Where Compassion Meets Action
Length: 1 hour

This webinar provides front-line library staff with tools to better understand the mental health challenges that 21st century teens face as they enter school and public library spaces. Presenter Lisa Harris examines the ways that mental health challenges impede the ability for teens to thrive today and look at some real-life examples of libraries at the forefront of the movement to acknowledge these challenges and create spaces in which these challenges are addressed.

Presented by: Lisa Harris

webinar iconFormat: Webinar, original date April 16, 2019
Hosted by: Infopeople, as part of the California State Library Mental Health Initiative webinar series, Where Compassion Meets Action
Length: 1 hour

In this webinar, UNLV Health Sciences Librarian Xan Goodman, discusses how using a lens of cultural humility can help you become better colleague and a provider of library services to patrons. We look at the connections between mental health and wellness and feelings of value and belongingness, and also the connections between mental health and the three dimensions of cultural humility. At the end of this webinar, you will be empowered to begin your journey of cultural humility and to explore ways you can use the framework of cultural humility in your library with colleagues and patrons.

Presented by: Xan Goodman


Webinar recordingFormat: Webinar, original date January 22, 2014
Hosted by: WebJunction
Length: 1 hour

Public libraries provide a variety of health reference services and public programs to support community health literacy. Health literacy has been described by the Institute of Medicine as "the degree to which individuals have the capacity to obtain, process, and understand basic health information and services needed to make appropriate health decisions." The National Network of Libraries of Medicine (NN/LM) provides comprehensive health information resources and services to libraries across eight regions nationwide. Join this WebJunction webinar to learn more about the health information resources available through the National Library of Medicine and the NN/LM. Representatives of the NN/LM Pacific Southwest Regional Medical Library will discuss their collaborative efforts with public libraries regarding the Affordable Care Act and other popular health information topics. They will be joined by a representative from Santa Ana Public Library, and together share strategies for strengthening your own library's health information services, to improve the health literacy of your community.

Presented by: Alan Carr, Kelli Ham and Milly C. Lugo-Rios

Webinar recordingFormat: Webinar, original date June 11, 2015
Hosted by: WebJunction
Length: 1 hour

Community health data is a powerful tool. It allows public library leaders and local partners to launch conversations and prioritize activities to support community members with reliable health information and services. The County Health Rankings & Roadmaps program provides a comprehensive platform for community based organizations of all kinds to examine and take action on community health data. Attendees at this webinar will learn about ways in which cross-sector collaboration can positively influence social and environmental factors that impact community health. Attendees will also gain familiarity with key features of the County Health Rankings & Roadmaps tool for further exploration of these topics. Attendees will also learn how Buffalo & Erie County Public Library has built awareness, partnerships and services in support of community health, using local data and networks.

Presenters: Kate Konkle and Renée Masters

Webinar recordingFormat: Webinar, original date January 26, 2015
Hosted by: WebJunction
Length: 1 hour

Access to reliable consumer health information is an essential component of individual and community well-being. Because of their unique role and reputation for being open and available to all, public libraries bring valuable assets to supporting local community health efforts. In this WebJunction webinar, participants will explore essential pathways for libraries to address meaningful health information and services. Participants will be introduced to foundational considerations for ensuring ethics and privacy in patron interactions, maintaining health collections at the public library, addressing community health literacy, and supporting healthy communities through partnerships. Participants will also be introduced to resources to advance these topics in their community, and leave the session prepared to join the strong network of public libraries advancing health education nationwide.

Presented by: Francisca Goldsmith

Webinar recordingFormat: Webinar, original date October 21, 2015
Hosted by: WebJunction
Length: 1 hour

Misinformation about health abounds in today’s info-glutted environment. What is the role of public libraries in addressing issues of accurate health information? Public libraries are uniquely positioned to contribute to healthy communities by providing informed access to reliable health information. This panel presentation provides an overview of the field of public health, highlighting innovative health promotion initiatives at public libraries, and covering training and funding resources for health-related library outreach and programming. Join the conversation about building your community’s health literacy.

Presented by: Lydia N. Collins, Anita Kinney, and Christian Minter

webinar iconFormat: Webinar, original date January 8, 2019
Hosted by: WebJunction and Let's Move in Libraries
Length: 1 hour

Your library can play a central role in promoting the health and wellness of its community through fostering higher health literacy. This means increasing people’s capacity to obtain and understand basic health information that leads to appropriate health decisions and connection with services. Library programs directed toward children, teens, adults, and families deliver credible health information and activities that boost wellness. The Oklahoma Department of Libraries has fostered health literacy throughout the state, forging partnerships at state and local levels. Learn how one library in Miami, Oklahoma, made health literacy a central part of its operations, offering everything from diabetes prevention to yoga classes, as well healthy cooking demonstrations and even a community garden. Get ideas for simple (but powerful) health literacy programs you can offer at your library regardless of your size or budget.

Presented by: Noah Lenstra, Leslie A. Gelders, and Marcia Johnson


webinar iconFormat: Webinar, original date April 13, 2021
Hosted by: WebJunction
Length: 1 hour

The mental health impacts of the pandemic are taking a toll on our communities, often compounding the physical and emotional effects of trauma experienced by many, including library patrons and staff. With increased understanding of mental health and trauma-informed care, library staff can be better prepared to provide unbiased service to those struggling to find help, information, and support. Join this webinar to learn how libraries can be better prepared to respond using the principles of trauma-informed care, and how Mental Health First Aid can equip staff with the knowledge and confidence to communicate with compassion, even in difficult situations. Learn ways to apply a trauma-informed approach to library services, internal and external policies and practices, and how to build connections with other community providers.

Presented by: Tiffany Russell and Anne Chapman


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Format: Webinar, original date April 11, 2019
Hosted by: Infopeople, as part of the California State Library Mental Health Initiative webinar series, Where Compassion Meets Action
Length: 1 hour

Library staff are tasked with providing more and more services for their communities despite continually shrinking budgets. Often overlooked, is the importance of self-care while doing this work, including the awareness of the effects of trauma and building resiliency. If you have you found yourself feeling drained, growing more irritable or less empathetic in your work you may be at-risk for compassion fatigue.

In this session presenter Katie Scherrer discusses compassion fatigue, how to become aware of its symptoms and warning signs, and acknowledge workplace stressors in the library profession that can put us at-risk. We discuss the importance of creating space for self-care in our lives to prevent and/or heal from compassion fatigue, and explore steps for creating a personalized self-care plan. Mindfulness as a specific self-care strategy is explored, with several real-time mindfulness practices interspersed throughout the webinar.

Presented by: Katie Scherrer


webinar iconFormat: Webinar, original date October 19, 2021

Hosted by: WebJunction
Length: 1 hour

Libraries are community hubs, including for health information and programming. As community health needs shift and grow, libraries are looking to support topics like consumer health literacy, healthy aging, mental health, food and nutrition, access to healthcare via telehealth, physical activity, and overcoming technological barriers to accessing health information. At the same time, the public health sector is learning that libraries are valuable partners in advancing local health priorities. Join this webinar for an introduction to public health, and hear how public health practitioners and library staff are partnering for success. Learn how to build library staff confidence in providing health information, assess community health needs, and build community partnerships that magnify the role public libraries play as key contributors to community health.

Presented by: Megan A. Weis, QuinTasha Knox, Dianne Connery and Carol Perryman


webinar iconFormat: Webinar, original date October 30, 2019
Hosted by: WebJunction and Public Library Association
Length: 1 hour

As communities across the country experience the impact of the opioid epidemic, public library staff are finding themselves on the front line of this public health crisis. How should libraries engage? Public Libraries Respond to the Opioid Epidemic with Their Community is an IMLS-funded project led by OCLC and PLA to expand libraries’ capacity to support their communities. The project studied a diverse set of communities where the library is an active partner in addressing the epidemic and facilitated discussions with library leaders and a range of government, public health, and community organizations. Presenters will share insights gained from the case studies and emerging practices, opportunities, and challenges, and share resources to help library staff guide their libraries’ response to the opioid crisis. This is the first in a series of webinars on this topic, highlighting the project findings.

Presented by: Lynn Silipigni Connaway,  Michelle Jeske, Marion Rorke,  Larra Clark, and Kendra Morgan


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Format: Webinar, original date April 17, 2019
Hosted by: Infopeople, as part of the California State Library Mental Health Initiative webinar series, Where Compassion Meets Action
Length: 1 hour

Homelessness and poverty greatly impact the overall health of communities. Libraries are often on the forefront of this challenge in multiple ways, from programs and resources, to providing connections, and partnerships. At the same time, library staff are struggling to be cognizant of the multiple needs of various patrons. Additionally, staff are looking for concrete suggestions on how to serve those who are experiencing homelessness and fulfill their specific information needs. In this webinar, presenter Julie Winkelstein, looks at examples of what other libraries are doing and offer concrete actions your library can take. She discusses barriers to service and top priority needs of library users who are experiencing homelessness.

Presented by: Julie Winkelstein


webinar logoFormat: Webinar, original date November 15, 2022
Hosted by: WebJunction
Length: 1 hour

Suicide is a national public health issue that impacts people from all walks of life, regardless of whether or not they have served in the military. However, the suicide rate among Veterans was 52% higher than non-Veteran adults in the U.S. in 2019, and Veteran suicides represent approximately 22% of all suicide deaths in the U.S. (2021 National Veteran Suicide Prevention Annual Report). Libraries are well positioned to provide information and referral services to connect Veterans and members of military communities with Veterans Health Administration programs and initiatives that address risks and protective factors for suicidal behaviors. View this webinar with presenters from the Veterans Health Administration Office of Mental Health and Suicide Prevention, who provide an introduction to military culture and share how libraries can help raise awareness of the resources available to Veterans, their families, and other members of military communities.

Presented by: Lillie Mells and Shurhonda Love

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Format: Webinar, original date May 3, 2019
Hosted by: Infopeople, as part of the California State Library Mental Health Initiative webinar series, Where Compassion Meets Action
Length: 1 hour

According to the Centers for Disease Control (CDC), suicide is the 10th leading cause of death in the United States for all ages. There is one death by suicide every 12 minutes and approximately 123 Americans die by suicide every day. In this webinar, presenter Tana Teicheira, licensed clinical social worker specializing in trauma and suicide prevention, will assist you in understanding suicide statistics and data, reasons and risks related to suicide and strategic interventions and outcomes. She will provide practical skills in how to talk about suicide effectively, understand potential warning signs, ask relevant questions to assess suicide risks as well as access crisis and emergency services. Attendees will learn how and where to engage mental health support and care as well as create proactive prevention environments. to better serve this growing demographic, no matter the library, community, or budget.

Presented by: Tana Teicheira


Format: Webinar, original date June 6, 2024
Hosted by: WebJunction
Length: 1 hour 30 minutes

Libraries are in a unique position to offer resources and referrals to those experiencing domestic and sexual violence and stalking. In this webinar, learn how to identify the signs of domestic/sexual violence and stalking, what/when/how to say something to a survivor, and how to provide resources to someone who does not disclose abuse.

Presented by: Miranda Dube

Format: Webinar, original date May 16, 2024
Hosted by: WebJunction
Length: 1 hour

The opioid crisis continues to rage unabated in our communities and worsened in the shadow of the COVID-19 pandemic. Public libraries have a critical opportunity to support the information needs of patrons dealing with and impacted by substance misuse. Related programming and services are deeply connected to addressing health equity, and they help libraries link community members to critical information that can improve their lives and the lives of loved ones. WebJunction has released the “Opioid Crisis Support Kit for Public Libraries” to help library staff assess their strengths and capacity, identify key local partners with whom to collaborate or coordinate, and plan and implement programming and services that contribute to addressing the opioid crisis. Join this webinar to learn how libraries have found success and purpose with the Support Kit and gain insights to empower your community toward healthier outcomes. 

Presented by: Drea Douglas, Karen Wilson, and Kendra Morgan

webinar recordingFormat: Webinar, original date January 25, 2017
Hosted by: Infopeople
Length: 1 hour

What is meant by trauma informed services and how should libraries be involved? This webinar will explore the effects of trauma on society and how libraries are directly impacted by the trauma and stress carried by the communities they serve. Additionally we’ll cover information about a Mental Health First Aid training program and how it applies to library services. Finding awareness of the effects of trauma on our community leads to more compassion and allows us to dive into our own problem solving skills more effectively. Presenter Elissa Hardy will provide resources and real life examples, as well as discuss the importance of creating a self-care plan for library staff.

Presented by: Elissa Hardy

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Format: Webinar, original date April 25, 2019
Hosted by: Infopeople, as part of the California State Library Mental Health Initiative webinar series, Where Compassion Meets Action
Length: 1 hour

Veterans may experience a wide range of mental health conditions after their military service. Statistics show that 37% of Iraq and Afghanistan veterans who receive health care from the Veterans Health Administration (VHA) had a mental health diagnosis, with PTSD being the most common. The VHA reports that veterans are committing suicide at alarming rates: 22 veterans die by suicide every day. Although engaging in VHA mental health treatment has been linked to lower rates of suicide, utilization of mental health services is low. In 2010, only 28% of urban veterans and 22% of rural veterans participated in psychotherapy. Stigma around mental health is often cited as a barrier to seeking support and mental health treatment.

In this webinar, presenter Laura Wiedeman, a clinical psychologist at the VA Northern California Health Care System, discusses common mental health struggles that veterans may endure and various ways to provide support. Learn how to help reduce stigma around veteran mental health and become aware of the resources available to veterans in their recovery.

Presented by: Laura Wiedeman


webinar iconFormat: Webinar, original date August 14, 2019
Hosted by: WebJunction
Length: 1 hour

Wikipedia is a go-to resource for health and medical information, not just for the general public but for health care providers as well. Over 50% of physicians, and 94% of medical students use Wikipedia to find medical information on the internet.* It may be popular but library staff want to know how reliable it is and how to assess quality on behalf of their patrons.

Join the webinar to learn about WikiProject Medicine, an organization of volunteers dedicated to developing, maintaining, and promoting accurate medical information on Wikipedia, and how the National Network of Libraries of Medicine (NNLM) supports strengthening the ability of public libraries nationwide to find reliable and authoritative medical and health information online for information seekers. Learn about the upcoming online course Wikipedia + Libraries: Health and Medical Information that will empower you to confidently guide your patrons to reliable resources on the internet. The free four-week course will be offered in the fall of 2019.

Presented by: Monika Sengul-Jones, Liz Waltman, and Betha Gutsche