Format: Webinar, original date April 30, 2019
Hosted by: Infopeople, as part of the California State
Library Mental Health Initiative webinar series, Where Compassion Meets
Action
Length: 1 hour
This webinar provides front-line library staff with tools and real
library examples to be more effective in meeting mental health
challenges that may occur. Attendees learn about creating a
supportive environment through connections to community organizations
and how to develop more successful communication strategies. Additional
discussion includes techniques for identifying patrons in crises and
developing evaluation skills and de-escalation plans. Presenters Mary
Leasure, Social Services Liaison, and Tiffany Barrios, Library
Supervisor from Glendale Public Library examine ways to develop
safer, supportive and healthier environments for both staff and the
community.
Presented by: Mary
Leasure and Tiffany Barrios
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