Course
Learn to build collections that center the voices of many different communities through respectful collaboration.
Webinar
How libraries can build relationships that enhance social infrastructure, put community at the center, and demonstrate impact.
Course
Learn how to manage stress, enhance emotional regulation, and build resilience.
Course
Demonstrate empathy and de-escalate conflicts to help patrons feel respected and valued. Foster a positive, inclusive environment.
Webinar
Explore the world of artificial intelligence (AI) and applications for libraries.
Course
Use a framework for connecting and/or intervening in a conflict, with a consideration for the safety of staff and users.
Course
Identify potential crises, learn the corresponding steps to prepare for them and assess your organization’s crisis preparedness.
Webinar
Practical strategies to develop empathetic leadership that assumes good intent during conflict and stress, plus communicate for connection and cooperation.
Course
Learn how to apply research-based practices to boost early literacy in children attending library storytime.
