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Responding to All: Managing Relationships with Key Constituencies

Format: Webinar, original date January 14, 2020
Hosted by: WebJunction
Length: 1 hour

Do you know an amazing library director who stumbled into trouble unexpectedly? Are you one? Every library director seeks to be responsible and successful, but sometimes things go wrong. Understanding concepts for responsible leadership and strategies for fostering key relationships will boost your effectiveness and impact as a director, whether you are new to the position or have been around the block a few times. You will identify key relationships that need to be managed well⁠—your governing authority, your staff, your community, your profession, and last but not least, yourself. Embracing these relationships and working out a checklist of behaviors and communications for each audience will lead to more balance in your work. You’ll leave this webinar inspired by big ideas and motivated by practical steps that will refine your practice as a successful library leader.

Presented by: Jamie LaRue and Sharon Morris

Category: Personal growth & development

Revitalizing Library Volunteer Engagement

Format: Webinar, original date September 18, 2018
Hosted by: WebJunction
Length: 1 hour

Library volunteerism is evolving. Gone are the days of looking for tasks to keep your volunteers busy. Libraries are now enlisting high impact volunteers who are bringing unique skills and expertise to enhance the library’s mission. Join us to learn how you can harness the power of skilled volunteers in your community and hear success stories of innovative volunteer engagement in libraries of all sizes and budgets.

Presented by: Carla Lehn

Category: Friends, trustees and volunteers

Revitalizing Morale: Cultivating a Supportive Library Culture

Format: Webinar, original date October 11, 2023
Hosted by: WebJunction
Length: 1 hour 30 minutes

Building on research and insights presented in the webinar, Low Morale in Libraries: Impacts and Countermeasures, this panel discussion delves deeper into essential facets that foster a healthy and supportive library culture, exploring institutional and individual solutions to countering low morale. Examining how organizational culture, library hierarchies, and management styles affect the workplace experiences of library staff, we’ll explore various strategies for library staff working to navigate power dynamics and advocate for positive personal or organizational change. Recognizing the trauma, stress, and burnout experienced by library staff, we’ll consider how to:

  • Assertively communicate needs while embracing change, set boundaries to address toxic positivity, and foster a compassionate environment
  • Explore visionary leadership approaches for inclusive libraries and promote collaboration for library staff at all levels
  • Gain insights on trauma-informed practices and collective care to help recover from burnout and foster empathy and resilience

Join this panel of researchers, library practitioners, and changemakers as they share experiences, research, and practical strategies to help foster a healthier, empowered library environment.

Presented by: Kaetrena Davis Kendrick, Sunnie Scarpa, Ann Glusker, Lauren Comito, and Angelica Rodriguez


Category: Personal growth & development

Rolling it Out: Strategies for Success

Format: Webinar, original date March 31, 2016
Hosted by: WebJunction and ALA's Learning Round Table
Length: 1 hour

As our profession transforms and our work changes, nurturing skillful and competent supervisors has become a priority for all types of libraries. Rising to the challenge, many people are creating and offering learning and development programs in their libraries. Whether we hire outside consultants or create in-house programs, we could all benefit from knowing the best practices. Let’s learn together about the most effective and low-cost options for supervisor development programs, and how to strategically promote implementation of those programs in our organizations. And let’s explore how we might motivate our supervisors to fully benefit from their learning.

Position your library’s supervisor development program to be successful and viable for the long-term. This session will explore the key strategies that guide your success, including making clear to all levels of staff the connection between supervisor development and your library’s organizational and staff goals and priorities, and tying curriculum to performance needs and competencies. It also means devising clear, doable roles for both supervisors and their managers, and creating systemic processes that keep it alive and relevant. You’ll also get tips for creating a marketing campaign that will motivate, encourage and inspire!

Presenters: Sandra Smith and Angela Ibrahim

Category: Create & deliver training

Scams, Fraud and Identity Theft: How Libraries Can Help

Format: Webinar, original date October 17, 2019
Hosted by: WebJunction
Length: Length: 1 hour

Consumers are faced with increasingly complex scams and schemes used to defraud millions of people each year. As libraries strive to increase the digital and information literacy skills of their patrons, and provide timely and effective strategies for fraud protection, keeping up with options for consumer protection can be overwhelming. This webinar will explore the free resources available in multiple languages and formats provided by the Federal Trade Commission (FTC) that can be used by your patrons to protect their identity and to recognize and avoid scams. You’ll also hear how Johnson County Library is partnering with local agencies to provide programs and resources to empower consumers in their community.   

Presented by: Carol Kando-Pineda and Marty Johannes

Category: Reference

School Librarians Lead Learning and Transformation

Format: Webinar, original date May 23, 2023
Hosted by: WebJunction
Length: 1 hour

School libraries play a vital role in preparing students for educational and economic success in our rapidly changing, technologically driven, and globally connected world. School librarians are leading the way by reimagining and redesigning their libraries to support new models of learning, engagement, and partnerships for success. The new School Librarian’s Information Shelf provides videos, articles and tools that offer recommendations and strategies related to creating powerful storytelling for advocacy, designing student-centered spaces, supporting inquiry-driven learning, offering compassionate makerspaces, and implementing innovative virtual teaching and learning practices. Join this webinar for an introduction to the School Librarian’s Information Shelf and to learn more from practitioners who have applied transformative practices to their school libraries.  

Presented by: Nancy Lensenmayer, Brianna Hoffman, Jennifer Sills, Brittany Tignor, Damaris Arocho, and Fabiola Baez

Category: Children

Self-Directed Achievement: if you give library staff an hour...

Format: Webinar, original date February 7, 2013
Hosted by: WebJunction
Length: 1 hour

"Set one training goal each week achievable in one hour." This simple directive was given to every staff member of one Utah library in September 2011. The result just one year later? A sustainable, positive culture transformation. The mechanism, called "Self-Directed Achievement," is a consistent, agile, individualized approach to staff development in a climate of constant change. It champions the basic library principle of lifelong learning. It is achievable for every individual with any level of expertise. And its impact will ripple through your organization from the staff work room to public lounge areas. Following this webinar, you will understand the model, mechanics, individual accountability, and supervisory responsibility involved in this remarkable method...and you'll want to do it too.

Presented by:  Jami Carter, Steve Peay, and Rachel Gull

Category: Manage staff development

Service Excellence in Challenging Times

Format: Webinar, original date January 11, 2017
Hosted by: WebJunction
Length: 1 hour

In turbulent times, many Americans turn to their libraries. While this is a true affirmation of the value our country places on its libraries, it increases the responsibility for library staff to meet the public with the best customer service. During times of community turmoil, it is an extra challenge to convey patience, good humor, an accurate knowledge of your collections and services, and a willingness to serve. Learn how to ramp up your skills to maintain a safe, welcoming environment where everyone can visit, work, and play without feeling uncomfortable. Keep calm, confident and capable of guiding your community through difficult times.

Presented by: Pat Wagner

Category: Customer service

Serving Library Users on the Autism Spectrum: Project PALS

Format: Self-paced Course
Developed by: PALS Development Team – Florida State University
Length: 4 hours

Whether you knew it at the time or not, you have likely interacted with or assisted a library user with autism, as it is the fastest growing disability. This course, designed by experts in both the library and autism fields, is a series of four independent, self-paced instructional modules that are intended for librarians and library staff to learn how to better serve their users on the autism spectrum.

The modules are:

  • About Autism in the Library
  • Arranging the Library Environment
  • Communicating with Individuals with Autism
  • Interacting with Technology

Research-based checklists, examples of materials, tip sheets, lists, templates, and additional resources are included throughout the course to assist you to implement best practices in your unique library setting.

Category: Children

Serving Older Adults in a Changing World

Format: Webinar, original date November 8, 2016
Hosted by: WebJunction
Length: 1 hour

With longer life expectancy and increasing diversity, older adults are reinventing aging and changing perceptions of their demographic. It’s time to rethink how our libraries serve this important and growing segment of our patron base. This webinar will focus on trends and impacts of the aging population, and will share creative strategies for library staff to meet the evolving needs of older adults in a changing world.

Presented by: Wendy Pender

Category: Older adults & seniors

Serving People Experiencing Homelessness at Your Library

Format: Webinar, original date April 17, 2019
Hosted by: Infopeople, as part of the California State Library Mental Health Initiative webinar series, Where Compassion Meets Action
Length: 1 hour

Homelessness and poverty greatly impact the overall health of communities. Libraries are often on the forefront of this challenge in multiple ways, from programs and resources, to providing connections, and partnerships. At the same time, library staff are struggling to be cognizant of the multiple needs of various patrons. Additionally, staff are looking for concrete suggestions on how to serve those who are experiencing homelessness and fulfill their specific information needs. In this webinar, presenter Julie Winkelstein, looks at examples of what other libraries are doing and offer concrete actions your library can take. She discusses barriers to service and top priority needs of library users who are experiencing homelessness.

Presented by: Julie Winkelstein

Category: Health

Serving Readers: Beyond the Basics

Format: Webinar, original date October 8, 2013
Hosted by: WebJunction
Length: Length: 1 hour

As libraries evolve and adapt to changing circumstances, it is crucial to our continued community relevance that we retain and serve our core constituency of readers. Readers' advisory specialists from The Seattle Public Library will expand on the basic premises and practices of reader’s advisory, sharing how to apply these practices across new platforms and technologies, enlist social media and catalogs to serve readers, and use form-based and virtual readers' advisory. Learn expert techniques for using the latest generation of advisory resources and other ways to better serve readers in libraries large and small.

Presented by: David Wright and Andrea Gough

Category: Readers' advisory

Serving the Underserved: Children with Disabilities at Your Library

Format: Webinar, original date October 21, 2014
Hosted by: WebJunction
Length: Length: 1.5 hours

Whether large or small, rural or urban, all library communities serve patrons with special needs. Developing an awareness of and sensitivity to children with disabilities is crucial for providing top-notch library services. This webinar shares inspiring programming and innovative ideas for new services to target this special population. Learn about what online resources are available for staff to serve children with special needs more fully, and explore strategies to reevaluate and make new accommodations in existing youth programs for an inclusive audience.

Presented by: Renee Grassi

Category: Children

Shelving with Dewey

Format: Self-paced course
Developed by: LibraryU, a program of the Illinois State Library and the regional library systems
Course authors: Kay Cloyes and Kathy Kniery
Design updates: WebJunction (2024)
Length: 1 hour

Course overview
This course provides a great introduction for any library staff, assistants, or volunteers learning how to shelve items by the Dewey Decimal Classification (DDC) system. One of the most time-consuming tasks for library staff is training assistants and volunteers about classification systems and how to properly shelve materials. Few tasks are more vital for shelf maintenance and patron access. This course provides online training that will help new staff members and volunteers become productive as quickly as possible with a minimum of time investment by the professional librarian.

Learning objectives:
After completing this course, learners will be able to:

1. Accurately read call numbers attached to library materials.
2. Properly file materials according to the Dewey Decimal Classification system.
 

Category: Collections management

Shelving with Library of Congress Classification

Format: Self-paced Course
Developed by: LibraryU, a program of the Illinois State Library and the regional library systems
Length: 1 hour

This course provides a great introduction for any library staff, assistants or volunteer needing to learn how to shelve items by the classification system used by the Library of Congress (LC).

One of the most time-consuming tasks for library staff is training assistants and volunteers about classification systems and how to properly shelve materials. Few tasks are more vital for shelf maintenance and patron access. This lesson provides online training that will help new staff members and volunteers become productive as quickly as possible with a minimum of time investment by the professional librarian.

Learning objectives:
After completing this training, the learner will be able to:

  1. Accurately read call numbers attached to library materials 
  2. Properly file materials according to Library of Congress (LC) standards.
Category: Collections management

Skills for the Everyday Leader

Format: Webinar, original date April 4, 2012
Hosted by: WebJunction
Length: Length: 1 hour

Many of us regard a move into management as going to the dark side, but leadership is not only reserved for those with manager in their title. Learning effective supervisory skills can benefit many levels of work in the library, especially if you wear multiple hats in your organization serving as both staff peer and manager. Find out the top 10 actions to take and the top 10 mistakes to avoid as an everyday leader. By the end of this webinar, you'll have some simple and effective tools to help you work more powerfully with your colleagues or become the supervisor you always wanted to work for.

Presented by: Edra Waterman

Category: Organizational management

Small But Mighty Library Management and Innovation

Format: Webinar, original date November 5, 2018
Hosted by: WebJunction
Length: 1 hour

Innovating. Meeting community needs. Managing the daily business of running a library. It can feel as though there aren’t enough hours in the day to do it all. But there are powerful models like the Millvale Community Library which is acting as an agent of change in the community without sacrificing their core role as an information resource. This small but mighty library addresses their community’s food desert, uses clean energy, offers a tool-lending library, and more—while operating in a financially sustainable way. Learn how they do it, and how you can, too!

Presented by: Susan McClellan

Category: Organizational management

Smart Spaces are Community Places

Format: Webinar, original date April 27, 2021
Hosted by: WebJunction
Length: 1 hour

Transforming physical spaces and library programs into active learning hubs is a powerful opportunity to strengthen the library’s connection to the community. Through WebJunction’s Small Libraries Create Smart Spaces project, a range of free resources and tools—built from the project’s four years of real-life successes—are now available for libraries of all sizes to transform their spaces. In this webinar, we’ll share examples of design thinking and collaboration with the community, and the positive outcomes achieved, even through the disruption of the COVID-19 pandemic. Gail Bruce, director of Laurel Public Library (DE), will describe the arc of discovering community needs and realizing multiple projects to meet those needs at her library. You’ll also be introduced to the Toolkit to Create Smart Spaces community collaborations for active learning.

Presented by: Gail Bruce and Betha Gutsche

Category: Space planning

Social Media Analytics: What to Measure and Why

Format: Webinar, original date November 30, 2017
Hosted by: WebJunction and TechSoup
Length: 1 hour

Now that you are using social media to engage with your community, how do you know if it’s working? If you don’t know where to start when planning your social media metrics, join us to learn the best methods to measure your library's social media outcomes. During this event, you will learn how to establish measurable goals, identify key performance indicators (KPIs), and evaluate your social media results.

Presented by: Molly Bacon and Cherise Mead

Category: Social media

Social Work Approaches to Library Services

Format: Webinar, original date November 29, 2022
Hosted by: WebJunction
Length: 1 hour

View this webinar to explore the concept of "Whole Person Librarianship" and to learn how a range of social work approaches can be applied to improve library services. We invite you to look at all aspects of your library through a social service lens, including policies, spaces, community partnerships, and programming. Additionally, we will discuss the amazing benefits and possibilities that exist when libraries collaborate with social workers who can bring expertise and capacity to the community through the library. You will leave knowing how to conduct a community needs assessment and how to identify resources and social services you can provide through your library. You’ll explore new ideas and goals to incorporate within your strategic plan, and gain the confidence necessary to advocate for whole person services at your library.

Presented by: Ashley Stewart

Category: Outreach

Social Work Students and Public Library Partnerships

Format: Webinar, original date April 29, 2020
Hosted by: WebJunction
Length: 1 hour

Librarianship and social work have many shared values, including meeting the expanding and evolving needs of individuals and the community. Nearly 80 public libraries in the U.S. have collaborated with social work programs or schools of social work, to provide valuable learning opportunities for social work interns, and to connect community members with crucial services which exist beyond standard library offerings. Libraries or social work educators looking for ways to initiate collaborations with social work interns should join this webinar to understand the benefits, and a few challenges, to partnering with an institution or individual. Explore the types of intern assignments at the library that align with key social work competencies, from needs assessment to 1:1 patron referrals, and from staff training to outreach programs. And finally, discover how these internships can work for libraries of all types and sizes, including those in small and rural communities.

Presenters: Sarah C. Johnson

Category: Outreach

Staying Afloat in a Sea of Change

Format: Webinar, original date January 15, 2015
Hosted by: WebJunction
Length: 1 hour

Our libraries and communities are experiencing the constant motion of changes in technology, demographics and services. The sensation of being afloat in an unpredictable environment can be thrilling as we contemplate the many new possibilities but also a bit scary because of the many unknowns. Join seasoned change manager Debra Westwood for a walk through the process of change to help us recognize our physiological and emotional responses to change and determine how our current skills and experience can fit into new ways of working. All of us, as library staff members, can get beyond just surviving change and learn to embrace and thrive in new environments.

Presented by: Debra Westwood

Category: Personal growth & development

STEAM in the Public Library: Programs & Services for Children

Format: Webinar, original date May 7, 2014
Hosted by: Infopeople
Length: 1 hour

STEAM in youth services--programs and services with connections to science, technology, engineering, the arts, and math--has become a particularly hot topic. Many public libraries may find themselves wondering:

  • What exactly do STEAM programs and services look like?
  • How does STEAM fit within my library's existing goals and programs?
  • Can my staff and I offer STEAM without specialized training?
  • How do we implement STEAM in time for summer reading, as the 2014 Collaborative Summer Library Program theme, Fizz Boom Read, is directly connected to science?

STEAM programs and services for children can take many forms, and every public library can find the right STEAM fit for them. This webinar will explore the topic of STEAM programs and services for children from the bottom up, starting with what STEAM is and what it looks like, to ideas for age-appropriate implementation, to resources for finding and creating your own STEAM programs.

Presented by: Amy Koester

Category: Children

Strategic Planning in a Deeply Weird World: The Flexible Roadmap Field Guide Approach

Format: Webinar, original date March 26, 2019
Hosted by: WebJunction
Length: 1 hour

It's a big task to define the library’s future over the next three or five years, and strategic planning is becoming less and less effective in a rapidly changing world. The Salt Lake City Public Library (SLCPL) has created a new approach that is flexible, staff-driven, and human-centered. SCLPL's Strategic Roadmap is not a 100-page plan in a binder-on-a-shelf; it’s an experiential learning tool that invites all staff to participate in the co-creation of meaningful outcomes and experiences for the community. The Roadmap focuses less on planning and more on building capacity of staff to adopt a human-centered service design mindset and skillset. SLCPL staff are adopting a new perspective, continually experimenting with and adapting spaces, collections, services, programs, and their own roles, to responsively address community needs and aspirations in an ever-changing landscape. Join us for this webinar to learn how to cultivate new skills to help bring the Roadmap to life for your library’s strategic planning.

Presented by: Peter Bromberg and Marilee Moon

Category: Assessment, evaluation & planning

Strengthen Equity, Diversity, and Inclusion Practice Through Self-Paced Learning

Format: Webinar, original date September 24, 2020
Hosted by: WebJunction
Length: 1 hour

While classroom training has an important place in library staff education, learning is extended and reinforced when staff have the opportunity to work through difficult topics outside of the classroom. In order to support staff learning about issues of equity, diversity and inclusion (EDI), Multnomah County Library has developed a “Racially Just” toolkit, containing activities staff can use to learn and practice on their own, with colleagues, or in their staff groups. The toolkit workbooks include information and activities related to bias, microaggressions, allyship and cross-cultural communication, as well as a workbook focused on learning about Native American and Alaska Native people and communities. Learn how Multnomah Library developed the workbooks and what indicators signaled that their organization was ready to support staff with self-paced learning about EDI.

Presented by: Ekatrina Sotomayor and Amy Honisett

Category: Access & equity

Strengthening Communities: Food Access at Your Library

Format: Webinar, original date March 24, 2021
Hosted by: WebJunction
Length: 1 hour

Libraries across the country are increasingly working to address food insecurity in their local communities. Presenters from the South Carolina State Library, University of South Carolina Arnold School of Public Health SNAP-Ed program, and Richland Library will provide examples of library food access initiatives including seed libraries, community gardens and farmers markets. Guidance will be provided on how to start food access initiatives with limited local partnership options, few staff and limited resources in rural, urban and suburban settings. The session will also explore how two statewide organizations support local libraries in this work through technical assistance and funding.

Presented by: Carrie Draper, Ashley Page, Leighan Cazier and Rebecca Antill

Category: Access & equity

STRETCH Your Storytime! Supporting early learning with yoga and movement

Format: Webinar, original date June 5, 2018
Hosted by: Infopeople
Length: 1 hour

The centuries-old contemplative practice known as “yoga” is much more than a passing trend; it has physical, cognitive, and social-emotional benefits for practitioners of all ages, including preschool age children and their caregivers. This webinar will introduce participants to ways in which the intentional use of yoga-inspired movement in the storytime setting can support and enhance the work of youth services library staff and others helping prepare young children for school success. Participants will be exposed to new ideas and great books they will be excited to share. No prior yoga experience required!

Presented by: Katie Scherrer

Category: Children

Successful Supervising in Libraries of All Sizes Part 1

Format: Webinar, March 21, 2024
Hosted by: Vermont Department of Libraries
Length: 1 hour

Librarians often seem to find themselves in unexpected supervisory roles, sometimes from a promotion or a move to a new library, sometimes because they are new to the field and did not expect to have this responsibility. Or maybe they have a lot of experience managing full-time staff but are now in a position where they supervise part-time staff or volunteers. This webinar offers tips and best practices on how to approach these situations in a positive way that helps staff, the library, and the supervisor thrive! In addition to library directors and managers, trustees are encouraged to attend this webinar in support of their role as supervisors of the library's director.

Presented by: Joy Worland, Consultant for Continuing Education and Small and Rural Libraries, and Kevin Unrath, Consultant for Library Operations

Category: Manage staff development

Successful Supervising in Libraries of All Sizes Part 2

Format: Webinar, April 16, 2024
Hosted by: Vermont Department of Libraries
Length: 1 hour

This follow-up to Successful Supervising in Libraries of All Sizes – Part 1 covers managing conflict, job descriptions, hiring and evaluation best practices, and personnel policies. The previous webinar is not a prerequisite to this one. Topics are related, but also stand on their own. This webinar is recommended for library directors, trustees, and any who supervise full or part-time staff or volunteers

Presented by: Joy Worland, Consultant for Continuing Education and Small and Rural Libraries, and Kevin Unrath, Consultant for Library Operations

Category: Manage staff development

Suicide Prevention: Basic Skills and Resources

Format: Webinar, original date May 3, 2019
Hosted by: Infopeople, as part of the California State Library Mental Health Initiative webinar series, Where Compassion Meets Action
Length: 1 hour

According to the Centers for Disease Control (CDC), suicide is the 10th leading cause of death in the United States for all ages. There is one death by suicide every 12 minutes and approximately 123 Americans die by suicide every day. In this webinar, presenter Tana Teicheira, licensed clinical social worker specializing in trauma and suicide prevention, will assist you in understanding suicide statistics and data, reasons and risks related to suicide and strategic interventions and outcomes. She will provide practical skills in how to talk about suicide effectively, understand potential warning signs, ask relevant questions to assess suicide risks as well as access crisis and emergency services. Attendees will learn how and where to engage mental health support and care as well as create proactive prevention environments. to better serve this growing demographic, no matter the library, community, or budget.

Presented by: Tana Teicheira

Category: Health

Supercharge Your Storytime Assessment: Using Data to Tell Your Story

Format: Webinar, original date March 5, 2019
Hosted by: WebJunction and Public Library Association
Length: 1 hour

We know that Supercharged Storytimes DO make a difference in building early literacy skills and giving children an early start on reading readiness. But do the administrators and decision makers in your library community know this? It's critical to keep telling the story of your impact and advocating for the value of storytimes for early learning, and having data to back it up will reinforce your message. In this webinar, you’ll hear from practitioners who have overcome their hesitancy around storytime assessment and have discovered the power of data to tell their library story. Get answers to how the Project Outcome early learning assessment tools can make data collection and reporting easy. With feedback from your storytime families, you can improve your services and gather stories that give life to the impact you and your library are having.

Presented by: Liesl Jacobson, Emily Plagman, and Amalia E. Butler Daniels

Category: Assessment, evaluation & planning

Supercharged Storytimes

Format: Self-paced Course
Developed with: funding from the Institute of Museum and Library Services and OCLC
Length: Approximately 10 hours of videos, activities, readings and reflection questions


You already provide great storytimes. Supercharge your practice to make them even better!

Supercharged Storytimes is a self-paced course consisting of six modules, which include videos, readings, activities, and reflection questions. The course provides training in how to intentionally apply research-based practices to boost early literacy in young children attending library storytime.


Learning Objectives:
As a result of taking the Supercharged Storytimes self-paced course, practitioners will be able to:

  • Explain the impact of library storytime practices on early literacy development in children, referencing significant studies such as the VIEWS2 research. Describe the key pillars of a supercharged storytime and integrate them into their own storytimes.
  • Be intentional in supporting early literacy behaviors in relation to books and storytime activities through the use of the Early Literacy Planning Tool.
  • Increase interactivity with children during story times, observing children’s behaviors, and engage parents/caregivers to reinforce these behaviors at home and in other environments.
  • Share early literacy information with parents/caregivers, providing them with ideas and resources they can use with their children in everyday life.
  • Use assessment tools to evaluate and improve storytimes, including self-reflection and the Project Outcome Early Childhood Literacy outcome-based assessment toolkit.
  • Employ strategies to reach children and families of highest needs in communities served by the library.

  • Confidently articulate the value of library storytimes to a variety of stakeholders and recognize how Supercharged Storytimes connects to other early literacy structures such as their state’s early learning guidelines, Every Child Ready to Read® and Head Start Child Outcomes.

Presented by: Saroj Ghoting, Early Literacy Instructor; Betha Gutsche, WebJunction Programs Manager; CiKeithia Pugh, Early Learning Program Manager at The Seattle Public Library; and Emily Plagman, Project Manager at Project Outcome, PLA.

With support from OCLC and a grant from the Institute of Museum and Library Services, RE-95-17-0085-17.

Originally published 2018; updated 2023.


Supercharged394

Category: Children

Support Small Business Development at Your Library

Format: Webinar, original date September 15, 2016
Hosted by: WebJunction
Length: 1 hour

Economic development and job opportunities are concerns in most communities, and thriving small businesses are important to ensuring a community's economic health. Join the Small Business Information Center (SBIC) Librarian from the Cecil County Public Library (CCPL) to learn how your library can be a part of the formula for building and supporting a stronger local economy. You'll learn how CCPL has developed the SBIC since its inception in 2003, growing from a shelf of books to a personalized service, with examples and lessons they’ve learned along the way.

Find out how your library can be an excellent resource for aspiring and experienced business owners. This session will cover the basics of collection development, classes, marketing, partnerships and more. Hear how libraries are not only helping launch small businesses, but as these businesses continue to thrive, they are able to give back to the community.

Presented by: Laura Metzler

Category: Outreach

Supporting communities impacted by incarceration through library services

Format: Webinar, original date March 13, 2025
Hosted by: WebJunction
Length: 1 hour

Public libraries are often on the frontlines of serving communities impacted by incarceration, with many patrons facing the challenges of trauma, stigma, and reintegration. This webinar will explore how libraries can effectively support individuals and families affected by incarceration—whether through outreach to local jails or providing services to those re-entering society. Learn about successful initiatives, funding opportunities, and service models that address the lasting impacts of incarceration. Gain strategies and resources to enhance your library’s role in creating supportive, inclusive services and spaces to help build stronger, safer communities for all.

Presented by:

  • Chelsea Jordan-Makely, Library Director and Consultant, Griswold Memorial Library and Renewed Libraries, LLC
  • Sarah Hertel-Fernandez, Library Director, Belding Memorial Library
  • Aaron Blumberg, Librarian and Justice-Impacted Advocate and Consultant
Category: Outreach

Supporting Connected Learning for Youth in Libraries with the ConnectedLib Toolkit

Format: Webinar, original date September 12, 2019
Hosted by: WebJunction
Length: 1 hour

The connected learning educational framework is an approach to creating learning experiences driven by teen interests and supported by their peer relationships. The ConnectedLib Toolkit is a free resource aimed at building library staff capacity to engage and promote connected learning and 21st century skills among today’s digital youth. The Toolkit was created by researchers at the University of Washington and University of Maryland in partnership with public libraries. This session will introduce the connected learning framework, orient you to the Toolkit’s content and features, and discuss how it can be customized for your community’s needs. Learn more about connected learning and how you can use the Toolkit to create programming that engages teens in learning that aligns with their goals.

Presented by: Dr. Katie Davis and Dr. Mega Subramaniam

Category: Young adults & teens

Supporting Domestic and Sexual Violence Survivors at Your Library

Format: Webinar, original date June 6, 2024
Hosted by: WebJunction
Length: 1 hour 30 minutes

Libraries are in a unique position to offer resources and referrals to those experiencing domestic and sexual violence and stalking. In this webinar, learn how to identify the signs of domestic/sexual violence and stalking, what/when/how to say something to a survivor, and how to provide resources to someone who does not disclose abuse.

Presented by: Miranda Dube

Category: Health

Supporting Healthy Communities: Public Library Responses to the Opioid Crisis

Format: Webinar, original date May 16, 2024
Hosted by: WebJunction
Length: 1 hour

The opioid crisis continues to rage unabated in our communities and worsened in the shadow of the COVID-19 pandemic. Public libraries have a critical opportunity to support the information needs of patrons dealing with and impacted by substance misuse. Related programming and services are deeply connected to addressing health equity, and they help libraries link community members to critical information that can improve their lives and the lives of loved ones. WebJunction has released the “Opioid Crisis Support Kit for Public Libraries” to help library staff assess their strengths and capacity, identify key local partners with whom to collaborate or coordinate, and plan and implement programming and services that contribute to addressing the opioid crisis. Join this webinar to learn how libraries have found success and purpose with the Support Kit and gain insights to empower your community toward healthier outcomes. 

Presented by: Drea Douglas, Karen Wilson, and Kendra Morgan

Category: Health

Sustainability 101

Format: Webinar, original date July 18, 2023
Hosted by: WebJunction and Sustainable Libraries Initiative
Length: 1 hour

Start here for an overview of our profession’s newest core value, Sustainability, as adopted by the American Library Association in 2019. Identify the four characteristics of a sustainable library and learn how the triple bottom line definition of sustainability can be used to adapt library operations, service and program design, and partnerships in our community, to respond to the impacts of climate change. This webinar will focus on introductory concepts that will set the stage for the other offerings in this series.
 
Presented by: Rebekkah Smith Aldrich

Category: Sustainability

Switching it Up! Creating a Video Game Collection for Your Library

Format: Webinar, original date February 22, 2024
Hosted by: WebJunction
Length: 1 hour

Video games are a dynamic, modern, popular medium worthy of a place in every library, but starting a collection can feel overwhelming. You might have questions like, how much funding will it require? Are these materials more prone to theft? Is this a juvenile collection, young adult, or one for all ages? This webinar will provide you with practical solutions for all your questions. We’ll walk through the process of creating, maintaining, and promoting a new video game collection. You’ll hear lessons learned and tips for success that Billings Public Library used to create a successful collection, along with strategies from other libraries around the country. You’ll leave ready to get started creating what is sure to be one of your library’s most well-circulating collections. 

Presented by: Joseph Lanning

Category: Collections management

Tactics for Time Management and Organizational Skills

Format: Webinar, original date December 2, 2015
Hosted by: ALCTS
Length: 1 hour

Feeling overwhelmed by deadlines as well as pressure from the many different demands on your time? Librarians and library staff members frequently report that they feel stressed by the need to multi-task, to keep up-to-date, and to manage tight schedules. There never seems to be enough time to get everything done on time. How can you work more efficiently and effectively and feel in control of your time? Will you ever see the top of your desk again? This webinar will provide practical strategies for gaining control of your time and setting priorities.

Presented by: Marie L. Radford

Category: Personal growth & development

Take Action: Using and Presenting Research Findings to Make Your Case

Format: Webinar, original date October 3, 2018
Hosted by: WebJunction and OCLC Research
Length: 1 hour

You’ve formulated the hard questions. You’ve collected your data. What stories do your findings tell, and what do they suggest? This final session explores how to present findings to your library’s key stakeholders and decision-makers in a compelling way, and how to turn those findings into action that benefits your patrons. 

This webinar is the final in a three-part series bringing together research and practice from across library sectors, covering the ins and outs of creating, and implementing assessments that provide insightful, actionable data. #libdata4impact

Presented by: Melissa Bowles-Terry and moderated by Marie L. Radford

Category: Assessment, evaluation & planning

Taking Community Partnerships to the Next Level

Format: Webinar, original date May 29, 2018
Hosted by: WebJunction
Length: 1 hour

Community partnerships have the power to meet your library’s strategic goals, expand your reach and amplify what’s great in your community. You already pursue partnerships, but you can take them to the next level, or beyond! Help your community achieve its aspirations by creating partnerships built on solid relationships, mutual respect and SMART goals. Learn from the successes, failures and lessons of real-world examples. You will forge stronger community-led libraries where goals and values are aligned, and collaboration leads to innovation.

Presented by: Audrey Barbakoff

Category: Assessment, evaluation & planning

Taking Time to Teach Technology to Technophobes

Format: Webinar, original date December 16, 2015
Hosted by: NCompass Live, Nebraska Library Commission
Length: 1 hour

Do you find it difficult to spend sufficient time with patrons and their technology questions? L.E. Phillips Memorial Public Library in Eau Claire, Wisconsin, has adopted a program called Tech Tuesdays that allows staff to spend more time with patron’s technology questions. We offer informal walk-in hours to answer patron’s questions about their personal devices, such as e-readers, tablets, laptops and smartphones. Topics include how to load e-books, apps and music onto devices and basic computer and internet search skills. We don’t claim to have all the answers, but we offer the time and resources to work with patrons to solve their technology issues. This session will address branding, marketing, promotion of the program and service models seen at other public libraries such as workshops, appointments and working with partners to provide technology instruction outside of the library. We will also share our challenges, successes and the immediate response we've received from our patrons.

Presented by: Jennifer Cook and Peter Rudrud

Category: Technology

Teaming Up with Teens @ Your Library

Format: Webinar, original date October 25, 2011
Hosted by: WebJunction and the Young Adult Library Services Association
Length: 1 hour

What is the absolute best avenue to getting teens involved and engaged at your school or public library? How can you encourage them to be peer reader advisors and library advocates in the community? Ultimately, if you want to encourage your teens to become lifelong readers, learners, and library users/supporters and possibly even choose library work for their future career path there is no better way to go than offering opportunities for active and involved teen library participation. In this webinar, you will explore ways teens can take part in your library, such as advisory groups, volunteering, short-term projects that use teen's special skills, and partnering with adults. You'll also get tips on planning, organizing, conducting, and evaluating teen participation. When you team up with teens at your library, it's win-win!

Presented by: Kelly M Johnson and Diane Tuccillo

Category: Young adults & teens

Technology Classes at Your Library

Format: Webinar, original date December 7, 2016
Hosted by: NCompass Live, Nebraska Library Commission
Length: 1 hour

In the past three years, the Iowa City Public Library has tripled their patron involvement in technology classes taught by library staff, without increasing staff or budget. Technology is an ever changing landscape and classes are a great way to help patrons become savvier technology users. Learn how to grow interest in your library’s technology courses with strategies for assessment, marketing, and curriculum development.

Presented by: Jen Eilers

Category: Teaching patrons

Technology Skills for Library Staff: Effective and Engaging Training Programs

Format: Webinar, original date January 27, 2016
Hosted by: TechSoup
Length: 1 hour

How can we get library staff excited about learning new technology skills? How can libraries be better prepared to help the public with technology questions? How can staff go from tech shy to tech savvy? Designing an engaging technology training program can help all library staff get up to speed.

Join us for this free webinar to learn about two fun and engaging staff technology training programs in public libraries. Our guest panelists will share details of their programs, including success stories and lessons learned.

Presented by: Diana Laughlin and Rachel Schmidt

Category: Create & deliver training

Teen Programming: A Mover & Shaker's Recipe for Impact and Success

Format: Webinar, original date October 4, 2016
Hosted by: WebJunction and Library Journal
Length: 1 hour

When "Change Agent" Courtney Saldana was featured as a 2016 Library Journal Mover & Shaker, we were treated to a sampling of her outstanding work with teens, and knew that all libraries could benefit from hearing more. Learn about her teen programming basics along with practical and actionable steps for doing a teen needs assessment, creating a teen space and hosting a teen book fest. Courtney will also introduce us to Skills for Teen Parenting (STeP), a program connecting teens with what they need to succeed as adults and parents: how to interview successfully, dress professionally, deal with conflict and time management, care for their child, postpone or prevent a second pregnancy, and more. Expanding from local success to state-wide implementation, the STeP program embodies a wonderful example of the replicable innovation brought to the field by Movers & Shakers.

Presented by: Courtney Saldana

Category: Young adults & teens

Teen services that matter: Designing supportive library experiences

Format: Webinar, August 26, 2025
Hosted by: WebJunction
Length: 1 hour

Teenagers are a unique group of library users whose experiences today will shape their lifelong relationship with libraries and learning. Yet, engaging teens in meaningful and developmentally appropriate ways can be challenging. This webinar will help library staff understand adolescent behavior and leverage these insights to build more impactful programming and more authentic connections with teen patrons. Attendees will learn how to create supportive spaces in libraries for teens to build community with peers, develop leadership skills, and take healthy risks.

Whether you're new to teen services or looking to enhance your offerings, you'll come away with practical strategies for engaging with teens and examples of effective programs and partnerships that can work for libraries of all sizes.

Presented by: Kymberlee Powe, Children and Young Adult Consultant, Connecticut State Library

Category: Young adults & teens

Teen Services Without Teen Spaces: Innovative Programming

Format: Webinar, original date April 11, 2018
Hosted by: NCompass Live, Nebraska Library Commission
Length: 1 hour

Learn how the Marion Public Library, with no dedicated programming space, cultivated an after school crowd through revised scheduling, drop-in programs, and new community connections.

Presenters: Madeline Jarvis, Rachel Pollari and Shanel Slater

Category: Young adults & teens

Ten Tips for Managing Conflict

Format: Webinar, original date June 9, 2021
Hosted by: Infopeople
Length: 1 hour

As libraries begin to open their doors and people begin to re-engage in the community, the transition to normalcy may take time. The lack of socialization caused by the pandemic may impact the ability of community members to engage in the public space skillfully. Library staff may be faced with a demanding public as they themselves are adjusting back to work.

This webinar will focus on Ten Tips for Managing Conflict highlighting the ideas and practices that help us navigate the challenges we find in communicating with others. These tips include ideas about what we are thinking, what we are saying, and how we are hearing what the other has to say. As each tip is shared, real-world examples will be highlighted.

Presented by: Lisa Maxwell

Category: Customer service
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