Format: Webinar, original date May 17, 2019
Hosted by: Infopeople, as part of the California State
Library Mental Health Initiative webinar series, Where Compassion Meets
Action
Length: 1 hour
Presented by: Barbara Jessing
Format: Webinar, original date May 18, 2023
Hosted by: WebJunction
Length: 1 hour 30 minutes
Creating a safe environment for the public, staff, and collections is a top concern for libraries. As a public space, this sometimes means that library staff are faced with behavior or events that may feel unsafe, uncomfortable, or illegal. Although we can’t predict or control every situation, we can be prepared to effectively respond to a range of scenarios. This session will present a holistic approach for creating safe environments through strong community relationships, inclusive policies, and empowered staff. Using a trauma-informed, human-centered lens, we'll explore strategies to create a library where staff possess the skills, and feel prepared, to manage what comes through the doors.
Presented by: Melissa Munn
Format: Webinar, original date April 13, 2021
Hosted by: WebJunction
Length: 1 hour
The mental health impacts of the pandemic are taking a toll on our communities, often compounding the physical and emotional effects of trauma experienced by many, including library patrons and staff. With increased understanding of mental health and trauma-informed care, library staff can be better prepared to provide unbiased service to those struggling to find help, information, and support. Join this webinar to learn how libraries can be better prepared to respond using the principles of trauma-informed care, and how Mental Health First Aid can equip staff with the knowledge and confidence to communicate with compassion, even in difficult situations. Learn ways to apply a trauma-informed approach to library services, internal and external policies and practices, and how to build connections with other community providers.
Presented by: Tiffany Russell and Anne Chapman
Course Format: Self-paced Course
Developed by: WebJunction, in collaboration with Legal Services Corporation
Estimated Time to Complete: 6 hours
Course 2 covers the Response and early Recovery phases of the Emergency Management Cycle and continues the development of the disaster response and recovery binder (DRR binder) begun in Course 1. The first part of this course addresses trauma-informed care in the aftermath of disaster. The second part of the course covers the primary funding sources for disaster recovery, including insurance and government assistance, with their attendant legal complications. When disaster strikes a region, everyone feels the traumatic impact to varying degrees. It’s critical to understand how to respond with sensitivity to the turmoil a patron is experiencing (trauma response) before diving into connecting patrons with disaster assistance.
If the disaster is federally declared, the Federal Emergency Management Agency (FEMA) and the Small Business Administration (SBA) can provide government-funded individual assistance for a variety of crisis needs. Library staff can benefit from knowing basic information about the application and appeals processes, timelines, and dependencies of these assistance programs to be able to guide patrons to appropriate resources and adjust their expectations. Legal complications often arise in these processes, and library staff will benefit from having their list of legal referrals as part of the reference collection assembled in Course 1.
Format: Webinar, original date January 25, 2017
Hosted by: Infopeople
Length: 1 hour
What is meant by trauma informed services and how should libraries be involved? This webinar will explore the effects of trauma on society and how libraries are directly impacted by the trauma and stress carried by the communities they serve. Additionally we’ll cover information about a Mental Health First Aid training program and how it applies to library services. Finding awareness of the effects of trauma on our community leads to more compassion and allows us to dive into our own problem solving skills more effectively. Presenter Elissa Hardy will provide resources and real life examples, as well as discuss the importance of creating a self-care plan for library staff.
Presented by: Elissa Hardy