Format: Webinar, original date May 18, 2023
Hosted by: WebJunction
Length: 1 hour 30 minutes
Creating a safe environment for the public, staff, and collections is a top concern for libraries. As a public space, this sometimes means that library staff are faced with behavior or events that may feel unsafe, uncomfortable, or illegal. Although we can’t predict or control every situation, we can be prepared to effectively respond to a range of scenarios. This session presents a holistic approach for creating safe environments through strong community relationships, inclusive policies, and empowered staff. Using a trauma-informed, human-centered lens, we explore strategies to create a library where staff possess the skills, and feel prepared, to manage what comes through the doors.
Presented by: Melissa Munn
