Format: Webinar, original date February 6, 2019
Hosted by: Infopeople
Length: 1 hour
With numerous budget cuts to social services programs, public libraries are encountering more individuals experiencing homelessness, and poverty. For many, a library may be the only place of refuge from the weather, or noise from a downtown cityscape. The increasing volume of need arising in many communities may leave library workers feeling ill-equipped or overwhelmed.
Because of this, libraries are asking the questions: Why are there so many people experiencing homelessness in our libraries? How do we better serve our vulnerable customers? How do we educate and support our library staff? During this webinar social worker Elissa Hardy will address these questions and explore some solutions.
Presented by: Elissa Hardy