Format: Self-paced Course
Developed with: Funding from the Institute of Museum and Library Services
Length: 2 hours
Through a series of small projects and collaborative efforts, Douglas County (CO) librarians explored a new dimension of modern reference service, one that places their expertise at points of need outside of the library to respond to the questions the public didn’t take to the library.
By reaching out to their community and building new relationships, they are raising awareness about the reference services of the public library and learning more about the range of information local businesses and community members really need.
Join us as we step away from the desk and…
- Explore new approaches to reference services that place public librarians directly in the community, answering questions at the point of need and growing community connections.
- Discover possible outcomes and impacts of embedding library staff in direct projects supporting community businesses and organizations.
- Identify your expertise. Identify new ways to place your expertise at points of need to respond to the questions the public does not typically take to the library.
- Consider change. Consider new ways to adjust to this change and the opportunities for personal and professional growth that are possible for all staff within your library.
Course Design:
Based on a webinar originally presented by Jamie LaRue, Colbe Galston, and Amy Long and designed by WebJunction
