Dates: April 6 – May 8, 2020
Developed by: WebJunction in collaboration with Legal Services Corporation
Length: 10 hours
Barriers to civil legal justice disproportionately affect low-income people in the U.S, creating the justice gap – the divide between the civil legal needs of low-income people and access to the resources to meet those needs. Public libraries are well-positioned to help reduce this gap.
WebJunction is offering an online, instructor-led course that will strengthen public library staff’s knowledge and ability to help identify when there is a civil legal issue at play and to direct library users to relevant, helpful information and services.
This course consists of four live online sessions over a 5-week period, online discussion forums, readings, and activities where public library staff explore how the live session content translates to practice in their library.
This course will cover
- Understanding the role of public libraries in addressing the justice gap
- Recognizing the difference between legal information and legal advice
- Conducting the legal reference interview; addressing patron stress and anxiety
- Reviewing and strengthening your library’s civil legal reference collection
- Exploring trusted local- and state-specific online self-help resources
- Identifying and cultivating relationships with local organizations that offer legal aid, legal referrals
This five week, online course consists of four hour-long live online session, reading, activities and reporting back/reflection. We expect the course to require 10 hours of learner time to complete. For more information, see the course FAQ.
Live online sessions will occur on April 7, 14, 21 and May 5 at 3-4 pm Eastern time
This course made possible in part thanks to financial support from: