Format: Webinar, original date March 27, 2019
Hosted by: Infopeople
Length: 1 hour
In a world with a 24-hour news cycle, libraries must be ready to communicate quickly about any crisis that may impact their community. Yet few libraries have an up to date crisis communication plan. From a natural disaster, a shooting in a branch, anger in the community over a library program or partnership, or a social media campaign against a library choice, a crisis can take many forms.
Join presenter and communications director Kim Crowder as she shares how you can create a full crisis communications plan from start to finish. She will discuss real examples of crisis communications plans that worked, and missteps that you can avoid. Start building a strong plan and community relationships now that will help you once a crisis hits.
Presented by: Kim Crowder
Category: Social Media