List of Courses | WebJunction Course Catalog

Category	Course Name	Course ID
0	WebJunction Course Catalog	1
5	Planning an Adult Program on a Budget	76
5	Golden Age of Gaming: Board Games for Grown-ups	171
5	Beyond Book Groups: Fun Library Programs for Adult Readers	202
5	Incubate Creativity at Your Library	264
5	Reach Them, Teach Them: Having a Lifelong Learning Series in YOUR Library	285
5	Adult Programs on a 0 Budget	327
5	How to Break Up Boredom! Interactive Events for All Ages	365
5	From Tots to Teens: STE(A)M-powered Ideas for Programming	366
5	Library Programming for Adults, From Start to Finish	408
5	Virtual, Augmented, and Mixed Reality in Public Libraries	411
5	Library as Social Connector: Forging Community Connection	420
5	Whose Turn Is It, Anyway? Online Board Gaming and Libraries	493
5	Living in a Material World: Crafting Programs for Adults	533
5	Civil Legal Programming: Libraries Bridging the Justice Gap	535
5	OurStoryBridge: Creating Community Through Stories	537
5	Promote Community Engagement and Challenge Prejudice with a Human Library	547
5	Break Free from Misinformation in an Escape Room	565
5	Practical Strategies for Engaging Veteran and Military-Affiliated Patrons	605
5	Science Literacy: It’s Not Just for Kids	606
5	Bridgebuilding: Fostering Community Engagement and Dialogue	686
5	Libraries Foster Social Connection: Responding to the Epidemic of Loneliness and Isolation	719
5	Engaging Beyond Our Walls: Libraries Connecting Communities through Outdoor Games and Stories	779
5	Getting Started with Building Community-Based Summers	806
5	Building community through craft programs	821
5	Meaningful library gatherings: Bringing purpose to every meeting and event	828
5	Program Planning with a Marketing Mindset	829
12	Because Advocacy Never Stops: New Tools for Taking Action	212
12	Build Your Political Literacy Skills for Advocacy	323
12	Advocacy 101: When Advocacy Becomes Second Nature	454
12	Proactive Advocacy and Communication for Library Trustees and Staff	508
12	Data Storytelling 101	770
14	From Librarian to Proficient Manager: Uncovering the Transitional Journey	118
14	Public Library Directors 101	226
14	Workflow Maps: Tools for Insight and Enhancement	245
14	Purposeful Innovation: Idea Management for Libraries	259
14	Beyond the Job Description: Ten Practical Tips for the Rural Library Director	293
14	How Successful Libraries Thrive in Uncertain Times	297
14	Skills for the Everyday Leader	339
14	Active Shooter Procedures for Libraries	361
14	From Facilities to Trauma: Disaster Planning and Community Resiliency at Your Library	376
14	Small But Mighty Library Management and Innovation	406
14	Librarian Evolution: Libraries Thrive When We Change	407
14	Power of Small: How Rural Libraries Help Communities Thrive	419
14	Creating A Crisis Communications Plan That Works	428
14	Hooray for Freedom! Part One: Privacy, Confidentiality, and Intellectual Freedom in the Library	433
14	Hooray for Freedom! Part Two: Developing Policies in Support of Ethical Practice	434
14	Emergency and Disaster Response Planning for Libraries	452
14	Hooray for Dissent! Moving Beyond a Culture of Conformity	472
14	Accidental Facilities Manager	505
14	Eliminating Library Fines: Improving Community Access, Equity and Usage	523
14	We Can't Go It Alone: Community-Centered Collaborations during COVID-19	562
14	Book Challenges and Intellectual Freedom: Proactive Planning for Public Libraries	563
14	Proactive Planning for Library Staff Transitions	614
14	Introduction to Crisis Communications for Libraries, Archives, and Museums	688
14	Crisis Communications Planning for Libraries, Archives, and Museums	689
14	Leadership Strategies for Building Connection and Defusing Difficult Situations	764
14	Crafting and Maintaining Effective Patron Policies for Community Success	777
14	Don't Manage Change—Embrace It	794
14	Turn Strategy into Action with Theory of Change	802
14	Navigating new building projects	841
15	Be Fearless: Public Speaking for Librarians	64
15	12 Ways to More Effective Marketing	183
15	Let's Make This Look Good: Graphic Design for Maximum Engagement	196
15	Data Visualization for the Rest of Us: A Beginner's Guide	251
15	Transforming Your Library from Lovely to Lively!	281
15	Effective Online Outreach: Tools and Tactics for Connecting Communities and Collections	349
15	Visual Merchandising for Public Libraries	424
15	Library Signage: Effective Crisis Communications	548
15	Designing for Diversity in Your Library's Communications	659
16	Creating Awesome Supervisor Training: Best Practices and Techniques from the Library Field	260
16	Building on Successful Examples: Exploring Programs that Work	261
16	Rolling it Out: Strategies for Success	262
16	Technology Skills for Library Staff: Effective and Engaging Training Programs	274
16	Virtual is Here to Stay: Making Online Sessions Fun and Focused	541
17	Visual Content: Level Up Your Social Media	272
17	Getting Started with Social Media for Your Library	357
17	Social Media Analytics: What to Measure and Why	359
17	Going Deeper with Social Media	370
17	Lower the Stress and Increase the Effectiveness of Your Social Media	830
18	Basic PC Troubleshooting	84
18	Taking Time to Teach Technology to Technophobes	256
18	Computer Networking for Librarians	367
18	Library Technology Planning for Today and Tomorrow	437
18	Excel for Librarians	453
18	Opportunity Out of Adversity: Digital Access in Rural and Small Libraries	495
18	Build a Better Library Website Boot Camp	497
18	Growing Digital Equity Through Community Partnerships	549
18	Broadband Improvements: Free Planning Tools for Libraries	560
18	Emerging Tech Trends for 2022 and Beyond	591
18	AI and Libraries: Enhancing Services and Engaging Communities	661
18	AI and Public Libraries: Panel and Discussion	807
19	Introduction to Cataloging for Non-Catalogers	14
19	Shelving with Library of Congress Classification	18
19	Shelving with Dewey	19
19	Changes from AACR2 to RDA Part 1	65
19	Changes from AACR2 to RDA. Part 2	66
19	Introduction to RDA	69
19	RDA in 10 Easy Steps	70
19	Optimizing Materials Handling on the Cheap: How to Lean Your Workflow	126
19	Cataloging Continuing Resources in a Changing Landscape	248
19	From MARC to BIBFRAME: An Introduction	250
19	Library of Congress Classification (LCC): Introduction	371
19	Library of Congress Classification (LCC): Intermediate	372
19	Introduction to LC Subject Headings, I	373
19	Intermediate LC Subject Headings, II	374
19	Web Archiving for Public Libraries	410
19	Digital Collections at Your Library: Community, Culture, and Connection	561
19	Weed 'Em and Reap: Getting Your Collection from Awful to Awesome	568
19	Switching it Up! Creating a Video Game Collection for Your Library	755
19	Elevating core skills with new Library Foundational Training (LiFT) courses	820
19	Linked data for public libraries: An introduction	827
20	Grace Under Pressure: Tips and Tricks to Cultivate a Positive Approach	89
20	Coping with Change	108
20	Having Fun at Work Again	114
20	Failing in the Right Direction	121
20	Staying Afloat in a Sea of Change	155
20	The Pursuit of Happiness…Through Libraries	180
20	Growing Through Conflict: Healthy Workplace Communication	215
20	Whole Person Librarianship: Fostering Empathy in Challenging Times	321
20	Understanding Compassion Fatigue in Your Library	329
20	That's Not What I Said!: Foundations of Interpersonal Communication	333
20	Tactics for Time Management and Organizational Skills	369
20	Reducing Workplace Stress with Mindfulness	425
20	Responding to All: Managing Relationships with Key Constituencies	470
20	Prioritizing and Promoting Self-Care to Avoid Burnout	520
20	Vocational Awe and Librarianship: Loving Yourself is Not a Crime	527
20	Towards a Mindful Practice in Library Work	528
20	The Myth of the Work/Life Balance for Small Library Directors	545
20	Taking Care of Self, Staff, and Community	555
20	Low Morale in Libraries: Impacts and Countermeasures	658
20	From Burnout to Balance	690
20	Revitalizing Morale: Cultivating a Supportive Library Culture	694
20	Embracing neurodiversity: Cultivating an inclusive workplace for neurodivergent staff	803
22	Webinar Archive Template	52
22	Linked Data for Public Libraries test	109
22	Course Evaluation Template	404
22	Course 1: The Civil Legal Justice Gap and Our Legal System TEST	488
22	Web Boot Camp Test	516
22	CLJ Facilitator Addition	517
22	This is my course	590
22	OCLC Training Test	599
22	Supercharged Storytimes Update Testing	621
22	Libraries Count	656
22	Bridgebuilding webinar copy	687
22	Small Libraries - Smart Spaces COPY	760
22	Rain's Test Course	767
22	SCORM Module testing	774
22	Test: Accompanying the Young Reader	778
22	Amy Moodle Test Course	793
22	MUST Test	797
22	ABLE Tech Services SCORM	798
22	Test LiFT1 copy	817
22	LiFT: template	837
22	LiFT: Introduction to the Library Catalog	838
22	LiFT: Subject Headings	842
25	Digital Citizenship: New Roles and Responsibilities in the Digital Age	116
25	Innovative & Engaging Teen Programming	123
25	Meeting the Unique Needs of Teens	241
25	Teen Programming: A Mover & Shaker's Recipe for Impact and Success	296
25	Teaming Up with Teens @ Your Library	341
25	The Name of the Game: Playing Tabletop Games to Build 21st Century Skills	355
25	Help Teens Build Financial Well-being at Your Library	414
25	Book Tasting in the Library: A recipe for reading	430
25	Supporting Connected Learning for Youth in Libraries with the ConnectedLib Toolkit	438
25	Teen Services Without Teen Spaces: Innovative Programming	444
25	Fun, Easy, and Inexpensive Teen Nights (aka After Hours)	445
25	Engaging Your Community in Gang Prevention and Intervention	466
25	Empowering Teens: Enhancing Information Literacy through Games and Interactive Programming	800
25	Teen services that matter: Designing supportive library experiences	826
27	Extreme Customer Service, Every Time	11
27	Being Customer Focused: New and Emerging Trends in Customer Service	75
27	Look First: Creating Exceptional Patron Experiences	172
27	Creating a Culture of Yes at Your Library and in Your Community	228
27	Service Excellence in Challenging Times	302
27	What Would Walt Do?: Quality Customer Service for Libraries	345
27	Homelessness in Small and Rural Communities: Libraries Can Help	378
27	Cultivating Protective Factors for Safe Libraries and Resilient Communities	476
27	Resources for Wellbeing: Toolkit Tour for Rural & Small Libraries	510
27	Ten Tips for Managing Conflict	532
27	Library Policies for Today’s Communities	609
27	Library Safety and Security: A Holistic Approach	654
27	De-escalation Strategies for Libraries, Archives, and Museum Staff	691
27	Creating a Person-centered Library: Supporting Patrons While Avoiding Burnout	758
27	Dealing with Difficult Situations	787
28	Beyond Book Sales: Practical Ideas for Raising Funds for Your Library	208
28	Getting Unstuck: Help Your Board, Staff, and Town Talk about Library Funding	399
28	Winning Library Grants: Shortcuts and Strategies for Success	531
28	Grantseeking for Libraries: Strategies and Tips	598
31	ABLE 5: Introduction to Technical Services and Catalog Records	831
31	ABLE 6: Introduction to Subject Headings	832
31	ABLE 7: Introduction to Dewey Classification	833
31	ABLE 8: Introduction to MARC Cataloging	834
33	ABLE 5 - Introduction to Technical Services and Catalog Records	154
33	ABLE 6 - Introduction to Subject Headings	156
33	ABLE 7 - Introduction to Dewey Classification	157
33	ABLE 8 - Introduction to MARC Cataloging	158
38	Beyond ABLE Advisors	795
38	AI fundamentals for public libraries	805
38	Compassionate de-escalation, and trauma-informed care for library staff	809
39	Understanding Compassion Fatigue in Your Library	4
39	Where Teens and Technology Meet	5
39	Libraries Go Boom: Library Service to Older Adults and Baby Boomers	7
39	Readers' Advisory Services	20
39	Dealing with Angry Patrons	22
39	There Will Always Be Storytellers	23
39	Accidental Leadership with George Needham	29
39	Adult Programs on a 0 Budget	30
39	An Introduction to Digital Preservation	31
39	Best Kept Secret: Marketing the Small & Rural Library	32
39	Best Small Library in America 2012	33
39	Building Collaboration on a Shoestring	34
39	Creating a Culture of Innovation in your Library and Community	35
39	Data Visualization for Advocacy	36
39	Developing and Maintaining E-Reader Policies and Procedures for Libraries	37
39	Information Cartographer: Social Media Librarians of the Future	38
39	Community Content Creation: How to Support Local Knowledge Sharing	39
39	Self-Directed Achievement: if you give library staff an hour...	40
39	Skills for the Everyday Leader	41
39	So Many Devices, So Little Time	42
39	Support Patron Learning in Small Spaces with Small Budgets	43
39	Teaming Up with Teens @ Your Library	44
39	Telling the Library Story	45
39	That's Not What I Said!: Foundations of Interpersonal Communication	46
39	The Future of Online Learning: a changing landscape	47
39	The Power of Image: presenting with the brain in mind	48
39	Twitter for Job Seekers: Tips for Helping Your Library's Job-seeking Patrons	49
39	What Would Walt Do?: RETIRED	50
39	Winning Library Grants	51
39	The Iron is HOT: Libraries as Innovative & Creative Community Catalysts	53
39	The Future is Now: Rural Library as Innovation Incubator	57
39	The Online Learner: Sinking or Swimming	58
39	Digital Literacy: Libraries Respond to Community Needs	59
39	Transforming Library Space for Community Engagement	60
39	Health Happens in Libraries: Technology Planning for eHealth	61
39	Health Happens in Libraries: Health Information Resources for Library Staff	62
39	Best Small Libraries in America: Vital, Innovative and Thriving	63
39	Disaster Response	67
39	Floating Collections: Building on Your Patrons' Horizons (ALCTS Webinar)	68
39	Fine-tuning Facebook for Libraries	71
39	Leveraging Technology to Support Early Literacy	73
39	Library P.I.: Process Improvement Library-Style	74
39	Tell Me Something I Don't Know - Meaningful Community Engagement	77
39	The Hopeful Workplace	78
39	Top Tech Trends in Materials Handling	79
39	What's New for Storytimes	80
39	Cloud Computing: What Is It?	81
39	E-Readers for Everyone	82
39	Mobile Technology Training: Tech-a-la-Carte	83
39	Youth-led Tech @ the Library	85
39	Serving Readers: Beyond the Basics	86
39	Library Social Media Use	87
39	Marketing Libraries: What the not-for-profits can learn from the lots-of-profits	88
39	eReader Detective: Solving the case for your library patrons	91
39	Making Your Space: Creators and Makers in the Library	92
39	Libraries as Drivers of Community Development	93
39	Cloud Computing 101	94
39	Energize your base: Tips and tools to raise awareness and build support for library services	95
39	The Rural Library Trustee: Roles, Responsibilities and Relationships	98
39	Dealing with the Difficult Patrons	99
39	Library Reading Incentive Programs for Summer and Beyond	100
39	Putting the Public Back in Public Libraries: Community-Led Libraries	101
39	Recruiting and Training Volunteers for Library Advocacy	102
39	How Libraries can meet the Evolving Needs of Patrons in the Digital Age	103
39	Signature Events for Small Libraries	104
39	Bridging the Digital Divide with Mobile Services	105
39	Libraries, Children and Families: New Research and Policy Recommendations on Role of Libraries in Early Reading	106
39	Building a Positive Social Media Presence	107
39	Taming Tech Tools for Libraries	111
39	Encouraging Early Literacy	113
39	Health Happens in Libraries: Looking Ahead to 2015 Open Enrollment	115
39	Consistent Communication: Coordinating Marketing Efforts Across Platforms	119
39	Embrace the Evolution: Adapting Reference Service to New Technology	120
39	How to Organize and Run a Successful Human Library	122
39	Measurements that Matter: Analyzing Patron Behavior	124
39	Put a Goal on It: WebJunction and Self-Directed Learning	125
39	Rainbow Family Connections: Embracing LGBTQ Families at Your Library	127
39	Street Lit and Libraries	135
39	Using Twitter as Your Professional Development Opportunity	136
39	Writing a Social Media Policy for Your Library	137
39	Digital Media Labs and Makerspaces in Small and Rural Libraries	138
39	Public Tech Instruction: Internet Safety	139
39	Geek the Library: Impact and Outcomes	140
39	Rural Resources and Funding: The Rural Information Center	141
39	ABLE 1 - Collection Development Basics	143
39	ABLE 2 - Collection Development Policy	144
39	ABLE 3 - Building a Collection	145
39	Staff Technology Skills: Creating a Learning Environment	147
39	Behind the Scenes: Running Webinars	148
39	Is Your Website Holding Your Org Hostage? Set Your Site Free!	149
39	Making Cents of Financial Literacy: Tech Tools and Innovative Programs	150
39	Tech Tools for Early Literacy	151
39	ABLE 4 - Collection Maintenance	152
39	Bonus Course - SABLE 5 - Merchandising	153
39	ABLE 9 - The Reference Interview	159
39	ABLE 10 - Evaluating Reference Sources	160
39	ABLE 11 - Basic Reference Sources	161
39	ABLE 12 - Ethics and Public Service	162
39	Library Websites on a Budget: Tools, Tips, and Tales	164
39	Health Happens in Libraries: Pathways to Guide Health Education at Your Library	165
39	Libraries Lead the Workforce for the 21st Century	166
39	Tablet-Slinging Librarians: Using Tablets to Improve Customer Service	173
39	Get Out to Get Them In: Marketing Outside the Library	174
39	What You Need to Know About Library Technology	175
39	Assessing Library Facility Needs in the 21st Century	176
39	Branding Your Organizational Culture	177
39	Technology User's Advisory: Guiding consumers through the digital marketplace	181
39	How Do I Apply to College? Helping Patrons Meet Their Higher Education Goals	182
39	Ebook Merchandising	184
39	Learn from the Past, Prepare for the Future	185
39	New Year, New Tech Plan: Mission-Driven Technology Planning	187
39	How to Find Free (and Legal to Use) Images and Media Online	188
39	RFID: Considerations for Implementation	190
39	Wreck the Library: How to Host a Tech Take Apart	192
39	Addressing the Legal Information Needs of Immigrants and Non Native Speakers	193
39	The Accidental Cataloger: Tips & Tools to Help You Use the Rules	194
39	Reaching Out: Fighting back against a bad public image	195
39	Planning and Promoting Technology Training	198
39	Technology Training Best Practices	199
39	Improving Technology Training	200
39	IT Security for Libraries	203
39	Connecting to Your Community Through the Human Library Program	204
39	Health Happens in Libraries: Launching Community Conversations with Local Health Data	205
39	Making the Most of the Cloud	206
39	Assisting Patrons with E-Readers: Tactics for Teaching and Troubleshooting	207
39	Crafting a Successful Adult Education Program for Small, Rural and/or Part-time Libraries	211
39	Best Small Library in America 2015: Belgrade Community Library	213
39	Storytime Underground: A Peer-Created Community	216
39	Health Happens in Libraries: Public Health and Public Libraries: Librarians as Health Literacy First Responders	222
39	Pinterest for Libraries: Building Community Through Social Media	223
39	E-rate: What’s New for 2016?	224
39	Finding and Training Volunteer Technology Instructors	225
39	Family Literacy at a Food Pantry	229
39	Technology Planning Tips for Small Libraries	231
39	Managing Mobile: Library Device Checkout Made Easy	232
39	Crowdfunding for Libraries: Technology Tips for Futuristic Fundraising	233
39	Your Digital Footprint: Managing Your Online Identity	237
39	Digital Badging in the Library Community	238
39	Managing the Device Deluge - Training and Supporting Staff	239
39	STEAM @ Your Library	240
39	Could a Jigsaw Puzzle Tournament Be Your Next Fundraiser?	242
39	Trends and Advancements for Library Resource Discovery	243
39	Tailoring Communications to Different Audiences	244
39	Persistence: "Got Yours?" Preserving Scholarship	246
39	E-Book Cataloging Using a Shared Mailbox	247
39	Time Management for Technical Services Managers	249
39	Enhancing Your Library's Web Presence with WordPress	252
39	2016 Knight News Challenge on Libraries	255
39	Supercharged Storytimes - Retired	268
39	Future Proofing Library Spaces	270
39	Aspen Institute's Rising to the Challenge: Re-envisioning Public Libraries	271
39	Getting Started with Digitization: An Introduction for Libraries	273
39	Instagram for Public Libraries: Good Practices for Social Media	276
39	Measuring Program Outcomes: A Toolkit for Small Libraries	277
39	Public and Health Sciences Library Collaboration for Community Impact: Lessons from the MS Buddy Project	279
39	Technology for Family Engagement in Early Learning Settings	280
39	The Road to Best Small Library Award: How Our Small Library Planned this Incredible Journey	282
39	Learn More, Pay Less	283
39	Flip The Script: Changing the Direction of the Library	284
39	Innovation on a Shoestring: Free & Cheap Tools	286
39	The Librarian as Candidate: Activating Activists for Funding, and Election Day Outcomes	287
39	Welcome the World to Your Library: Creating a Multilingual Library Introduction Video	288
39	Community Engagement	298
39	Managing Library Technology: Keeping All the Balls in the Air	299
39	The WebJunction Experience: Find Your Learning Flow	300
39	Outreach Programs in Rural Communities: Simple Steps for Surprising Results	305
39	Toward Tech Savvy Trustees	307
39	Design for Learning 2 - Foundation	311
39	Design for Learning 3 - Diversity	313
39	Design for Learning 4 - Community	314
39	Visualizing (and Finding!) Funding for Libraries	315
39	Design for Learning 1 - Orientation	316
39	Design for Learning 5 - Content Creation	317
39	Design for Learning 7 - Capstone	318
39	Design for Learning 6 - Course Management	319
39	Measures that Matter 1: A View into the Current Public Library Data Landscape	326
39	xBest Kept Secret: Marketing the Small & Rural Library	328
39	Creating a Culture of Innovation in your Library and Community	330
39	Developing and Maintaining E-Reader Policies and Procedures for Libraries	331
39	The Future of Online Learning: a changing landscape	332
39	An Introduction to Digital Preservation	334
39	Community Content Creation: How to Support Local Knowledge Sharing	335
39	The Power of Image: presenting with the brain in mind	336
39	So Many Devices, So Little Time	340
39	Telling the Library Story	342
39	Winning Library Grants	343
39	Best Small Library in America 2012	346
39	Measures that Matter 2: Detailing the Data-based Story of Public Libraries	347
39	Wikipedia for Libraries: Preview the Possibilities, Discover the Opportunities	350
39	Measures that Matter 3: Moving Toward More Meaningful Measures	351
39	IFLA's Global Vision: An Interactive Discussion	353
39	Opioid Crisis Town Hall: Library Needs and Responses	354
39	Measure Your Impact: Getting Started with Outcome-Based Evaluations	360
39	Weeding Your Library Collection	363
39	Cultivating a Library Technoculture — We Are Tech Workers!	368
39	Visualizing Funding for Libraries: You've Gathered the Data, Now What?	380
39	Voter Perceptions of Libraries: Getting From Awareness to Funding in 2018	384
39	Grantseeking for Libraries: Top 10 Practices for Foundation Funding	400
39	Wikipedia + Libraries: Health and Medical Information	416
39	Using Social Media as a Tool to Advocate Diversity and Inclusion	429
39	Libraries as Partners in Healthy Communities	442
39	Best Small Library in America 2018	450
39	OCLC Virtual Town Hall: Libraries and the COVID-19 Crisis	482
39	REopening Archives, Libraries and Museums: Materials Testing and Resource Overview	494
39	Collections and Facilities: Caring for Your Resources During COVID-19	501
39	REopening Archives, Libraries and Museums: Project Update and Community Reflections	509
39	Understanding COVID-19 Vaccines: A REALM Project Webinar	515
39	International Pandemic Perspectives: Problem-Solving in Times of Crisis	539
42	Community Connections: Break with Tradition!	56
42	Outside the Box - Placemaking, Partnerships & Community Event Design	178
42	The Community Connector: Referring Social Services at the Library	186
42	Before Bilingual Storytime: The Outreach Bridge to Engaging Latino and Spanish-speaking Families	291
42	Support Small Business Development at Your Library	295
42	Civility Goes Viral: A New Approach for a New Era	322
42	Building Collaboration on a Shoestring	344
42	Beyond Food for Fines: Libraries, Food Banks and Feeding America	358
42	Lunch at the Library: Nourishing Bodies and Minds	377
42	Librarian as Verb: Activate Your Rural Community	473
42	Social Work Students and Public Library Partnerships	484
42	Social Work Approaches to Library Services	601
42	Centering Community VOICE	613
42	Promoting Voter and Civic Engagement at Your Library	657
42	Building Community Relationships for Better Library Services	695
42	Building Authentic Relationships with Underserved Communities	752
42	Co-Creating Library Services for Transformative Impact	756
42	Building Community Connections by Hiring for Cultural Knowledge	799
42	Supporting communities impacted by incarceration through library services	804
42	Welcoming new voices: Engaging immigrants and non-English speakers in your library	818
42	Libraries supporting small business skills for formerly incarcerated individuals	839
43	Library Surveys for Success	9
43	Key Elements of a Project Plan	168
43	Evaluating Your Project Plan	169
43	Creating Holistic User Experiences	189
43	Beyond the Survey: a practical approach to interviews and focus groups	234
43	Engaged Planning: Ask What You Can Do For Your Rural Community	303
43	User-centered Assessment: Leveraging What You Know and Filling in the Gaps	385
43	Taking Community Partnerships to the Next Level	391
43	Digging into Assessment Data: Tips, Tricks, and Tools of the Trade	397
43	Take Action: Using and Presenting Research Findings to Make Your Case	403
43	Supercharge Your Storytime Assessment: Using Data to Tell Your Story	415
43	Strategic Planning in a Deeply Weird World: The Flexible Roadmap Field Guide Approach	417
43	Getting to the Heart of the Community Through Discovery	431
43	Who Are We Designing for and Why? Service Design Techniques for Responsive Libraries	506
43	Envisioning Future Library Experiences: Service Design Techniques for Responsive Libraries	511
43	Building Connections with Community Assets	521
43	Exploring the SOAR (Strengths, Opportunities, Aspirations, Results) Model	536
43	Community-Led Planning for Equitable, Responsive Services	593
43	From insight to action: Using data to strengthen library services	819
44	Building a Culture of Learning with Library Boards	390
44	Revitalizing Library Volunteer Engagement	401
44	Navigating the Library Director Hiring Process: A Guide for Trustees and Boards	762
44	10 things every library friend or trustee should know	835
45	Intellectual Freedom: Basic training for new staff and refresher for the rest	72
45	Incubate Leadership @ Your Library	96
45	Providing Constructive Employee Feedback	112
45	Above and Beyond: Developing a Culture of Organizational Citizenship	289
45	Build Your Learning Culture: The Whole Organization Approach	294
45	Self-Directed Achievement: if you give library staff an hour...	337
45	More Than #MotivationMonday: Motivating Your Team Any Day of the Week	352
45	Training New Supervisors for Success: Don't Start from Scratch	519
45	Hiring Well and Getting Your New Employee Off to a Good Start	823
45	Successful Supervising in Libraries of All Sizes Part 1	824
45	Successful Supervising in Libraries of All Sizes Part 2	825
46	Digital Skills for Older Adults: Teaching Technology in Public Libraries	275
46	Serving Older Adults in a Changing World	301
46	Intergenerational Programs at the Library: Connecting Generations for Healthy Communities	382
46	When I'm 64: Financial Literacy Resources for Those Nearing and in Retirement	396
46	Meeting the Needs of Those with Alzheimer's and Dementia	458
46	Remember Your Patrons Living with Memory Loss	602
46	Library Customer Service and Adult Programs for People Living with Dementia	775
46	Resources and strategies to protect older adults from fraud and scams	816
48	Serving Readers: Beyond the Basics	338
48	Dazzling Displays	447
48	Graphic Novel Collection and Programming	451
48	How to be More Inclusive in Your Readers’ Advisory Work	524
48	Readers' Advisory Services for Genre Fiction	757
49	Online Reference Basics	24
49	Reference Services: Tried, True, and New	55
49	Workforce Literacy: Supporting Job Seekers in Your Community	191
49	No Job Seeker Left Behind: Library Services to Meet Their Need	209
49	Leaving Fort Ref - Reaching Out with Reference	227
49	Genealogy Essentials: Helping Patrons Search for Family Roots	269
49	Libraries Help Patrons Become Financially Empowered Consumers	312
49	Citations Needed: Build Your Wikipedia Skills While Building the World’s Encyclopedia	375
49	Scams, Fraud and Identity Theft: How Libraries Can Help	439
49	Civil Legal Justice: The Crucial Role of Libraries	474
49	Online Reference and the Open Web: Boosting Strategies and Sources	485
49	Libraries Prepare to Answer Civil Legal Questions in Times of Crisis	486
49	What's Format Got to Do with It? The Role Information Formats Play in Evaluating Search Results	512
49	CFPB’s Your Money, Your Goals: Financial Empowerment for Your Community	538
49	Understanding Eviction and How Libraries Can Help	542
49	Libraries and Eviction: Continuing the Conversation	543
49	Libraries and Eviction: Further Questions and Answers	546
49	Civil Legal Issues of Natural Disasters: Libraries Can Help	594
49	Libraries Helping Refugees and New Immigrants Learn the US Financial System	663
50	Flexible Spaces - Flexible Futures	54
50	Activate the Library Space with Learning	392
50	Smart Spaces are Community Places	518
51	Top Ten Skills for Teaching Tech to Patrons	97
51	Introduction to Library Technology Training	197
51	Introducing Learning Circles: Online Learning, Offline	267
51	Digital Literacy Training Tutorials for Libraries	278
51	Coding for Everyone: How Your Library Can Help Anyone Learn to Code	292
51	Culinary Literacy: A Library Recipe for Cooking Up Literacy and Community	304
51	Privacy Literacy at Your Library	320
51	Technology Classes at Your Library	364
51	Is That Real? A Crash Course in Verifying Online Content	421
51	Why Do We Fall for Misinformation?	771
51	Libraries and Nonprofits: Leveraging Data Analytics for Community Impact	785
51	How Do We Rebuild Trust in Authoritative Information Sources?	789
52	Accompanying the Young Reader: Helping to Choose Appropriate Books	27
52	Serving the Underserved: Children with Disabilities at Your Library	117
52	STEAM in the Public Library: Programs & Services for Children	128
52	Basic Developmental Milestones of Early Childhood	132
52	Foundations of Early Childhood Development: It’s All About Relationships	133
52	Creative Spaces and Family Engagement in Libraries	134
52	Serving Library Users on the Autism Spectrum: Project PALS	201
52	Pop-Up Storytimes	236
52	Explore and Discover: Nature-Based Spaces and Activities at your Library	254
52	Make, Do, Share: Build a STEM Learning Community	266
52	Bilingual Storytimes: Reaching Through the Language Barrier	356
52	Supercharged Storytimes	394
52	STRETCH Your Storytime! Supporting early learning with yoga and movement	432
52	Why Diverse Literature Matters for Youth Services	446
52	Multicultural Picture Books: A Deeper Look at Your Collection	455
52	Public and School Libraries: Creative Ways to Build Successful Partnerships	481
52	Getting Started with Virtual Storytimes	487
52	Outreach Outside the Box	525
52	Now You’re Speaking My Language: Creating a Successful Bilingual Storytime	526
52	School Librarians Lead Learning and Transformation	655
52	Tools for Reimagining School Readiness	698
52	Work It Out @ Your Library with the Wombats!	773
52	Big impact, small budget: After-school ideas that cost next to nothing	836
53	Designing and Delivering Online Training: Library CE Institute	2
53	Supercharged Central - Washington	131
53	Supercharged Test	170
53	Design and Deliver Online Training	179
53	Supercharged Central - Wisconsin	214
53	Supercharged Central - Montana	217
53	Supercharged Central - Minnesota	218
53	Supercharged Central - Maine	219
53	Supercharged Central - North Carolina	220
53	Collective Wisdom	258
53	Small Libraries Create Smart Spaces	306
53	Community Webs	325
53	Wikipedia + Libraries: Better Together	348
53	Supercharged Storytimes – Train the Trainer	379
53	Supercharged Storytimes Learning Community 2018	398
53	Facilitator Training for Supercharged Storytimes	405
53	Small Libraries Create Smart Spaces 2019	412
53	Transforming School Library Practice Cohort	436
53	Digital Inclusion Archive	440
53	Wikipedia + Libraries: NNLM	456
53	Project VOICE 2021	469
53	Creating Pathways to Civil Legal Justice	471
53	NNLM: Consumer Health Collection Management	477
53	NNLM: Caring for the Mind: Providing Mental Health Information at Your Library	478
53	NNLM - Libraries as Partners in Healthy Communities	479
53	NNLM: Technology to Manage Personal Health Data	483
53	Transforming School Library Practice Cohort - Round Two	499
53	Digital Inclusion Cohort - Round Two	502
53	Project READY - APP Cohort	504
53	Civil Legal Justice Facilitator Training	507
53	Serving Communities: Inclusive-Centered Leadership Practices: Observers	604
53	Digital Inclusion for Small & Rural Libraries	607
53	Project VOICE 2023 - Testing	610
53	Transforming School Library Practice - COPY	753
53	CLJ-Copy	754
54	Active Learning and Community Discovery	387
54	From Discovery to Design	388
54	Action Planning and Implementation	389
55	Module 1: Media Literacy for Children & Teens	383
55	Module 2: Film Education & Production for Youth and School Librarians	386
55	Module 3: Computational Thinking and Coding	393
56	Community Engagement: Serving Diverse Communities Where They Are	253
56	Beyond the Welcome Sign: Tailoring Immigrant Services for Success	324
56	Laying Out the Welcome Mat: Asset Mapping to Better Serve the Immigrant Community	395
56	Literacy and Community-Building for Adults with Intellectual Disabilities	402
56	We Know Equity, Diversity, and Inclusion are Important…Now What?	422
56	Implicit Bias in the Library Workplace	423
56	Balancing Books and Social Issues: Homelessness and Trauma	426
56	CELEBRATE. SERVE. COLLABORATE: Partnership as a strategy for immigrant engagement	427
56	Providing Access to the Good Life for the Disabled	448
56	Eliminating Late Fines is a Win-Win for Your Library and Community	449
56	Doing the Work Externally and Internally: Race, Equity, Diversity and Inclusion	457
56	Strengthen Equity, Diversity, and Inclusion Practice Through Self-Paced Learning	500
56	Strengthening Communities: Food Access at Your Library	513
56	ADA Compliance Wins for Digital Library Spaces	529
56	Programming for Adults with Developmental Disabilities: Why and How	530
56	On Implicit Bias and Communication	534
56	Let's Talk Race Toolkits	550
56	Engaging Adults with Low Literacy Levels	567
56	Native Stories, Native Peoples: Opportunities for Library Engagement	608
56	Creating a Restorative Library Culture	611
56	Universal Design at Your Library	612
56	Let’s Talk Race: Community Healing through Conversation	696
56	Cardholder Signup Policies: Access in Practice	766
56	Cultural Humility in Library Work	772
58	Weeding the Library Collection	8
58	Master of Disaster: Developing a Disaster Plan	10
58	Directors ASK!	13
58	Developing Motivating Messages	15
58	Merchandising That Works	16
58	Shelving with National Library of Medicine (NLM)	17
58	Planning Story Times for Children	21
58	You Can Do It: A Recipe for Designing Web-based Instruction	25
58	Keep It Simple: Developing a Marketing Plan for Your Library	26
59	Trauma Informed Services in the Library: Understanding and Serving our Community	362
59	Health Literacy Begins at Your Library	409
59	Why Wikipedia Matters for Health and Medical Information	435
59	Public Libraries Partner to Respond to the Opioid Crisis	443
59	Creating Library Spaces and Programs that Nurture Teen Mental Health and Healing	459
59	Preventing and Treating Compassion Fatigue with Self-Care	460
59	Cultural Humility in Public Libraries: Colleagues and Customers	461
59	Serving People Experiencing Homelessness at Your Library	462
59	Veterans and Mental Health: Understanding Common Struggles and Learning How to Provide Support	463
59	Creating a Safe and Welcoming Space in Your Library: Working with Patrons in Crisis	464
59	Suicide Prevention: Basic Skills and Resources	465
59	A Trauma-Informed Lens Changes What You See	467
59	Community Health Challenges: Training, Language and Programming for Libraries	468
59	Call to Action: Public Libraries and the Opioid Crisis	480
59	Mental Health First Aid and Trauma-Informed Approaches for Libraries	514
59	Public Libraries and Public Health: Partners for Community Health	540
59	Suicide Prevention for Veterans, Service Members, Families and Communities	600
59	Supporting Healthy Communities: Public Library Responses to the Opioid Crisis	765
59	Supporting Domestic and Sexual Violence Survivors at Your Library	768
59	From Stigma to Support: Libraries and the Opioid Crisis	801
60	Civil Legal Justice 1 - The Justice Gap and the US Legal System	489
60	Civil Legal Justice 2 - Civil Legal Issues and Resources	490
60	Civil Legal Justice 4 - The Legal Reference Interview	491
60	Civil Legal Justice 3 - Partnering with Legal Service Providers	492
61	Digital Collections Stewardship 1: Introduction	551
61	Digital Collections Stewardship 2: Preparing	552
61	Digital Collections Stewardship 3: Gathering	553
61	Digital Collections Stewardship 4: Digitizing	556
61	Digital Collections Stewardship 5: Enhancing	557
61	Digital Collections Stewardship 6: Saving	558
61	Digital Collections Stewardship 7: Sharing	559
61	A Community-Centered Approach to Digital Collections	769
62	Navigating Civil Legal Issues of Natural Disasters 1 - Disaster Response Network	587
62	Navigating Civil Legal Issues of Natural Disasters 2 - Trauma Response and Disaster Assistance	588
62	Navigating Civil Legal Issues of Natural Disasters 3 - Ongoing Issues and Mitigation	589
95	Libraries That Lend Things	235
95	Reduce Waste, Build Community: Hosting Repair Events at Your Library	413
95	One Step at a Time: How Libraries Can Promote Healthy, Thriving, and Livable Communities	503
95	Food Access and Seed Libraries in Rural Public Libraries	522
95	Library of Things: The What, Why, and How of Lending Objects	596
95	Sustainability 101	660
95	Climate Action Planning: An Introduction	662
95	Climate Action Planning: Disaster Preparedness and Community Resilience	692
95	Climate Justice	693
95	Living Our Values Out Loud: Programs that Walk the Talk	697
95	Stronger Together: Collective Impact and Climate Action Programming	699
95	Sustaining Ecosystems for Climate Learning and Action	788
95	Building Community in a Changing Climate	790
95	Climate Change Communication: How and Why to Do It in Libraries	792
129	Fullscreen issue sandbox	808
130	LiFT: Introduction to Library Collections	810
130	LiFT: Introduction to Collection Policies	811
130	LiFT: Selection and Acquisitions	812
130	LiFT: Organizing and Maintaining a Collection	813
130	LiFT: Collection Assessment	814
130	LiFT: Weeding the Collection	815
130	LiFT: Public Library Fundamentals	822
130	LiFT: The Reference Interview	840

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