Format: Webinar, original date March 16, 2015
Hosted by: ALCTS
Length: 1 hour

Acquiring and cataloging e-books received as firm orders presents a unique challenge to librarians accustomed to print materials, who struggle to manage an invisible backlog and workflow, and the attendant difficulties with tracking, communicating between departments, and notifying users when the materials are available to them. This session will show participants how to plan and create a workflow for processing these orders using a shared mailbox.

Presented by: Nancy Mitchell Poehlmann