Format: Webinar, original date January 30, 2014
Hosted by: Infopeople
Length: 1 hour

  • Is your backroom overrun with book carts full of in-process material?
  • Does it take more than a couple hours to get your incoming delivery processed?
  • Does it take three days to catch up after a holiday closure?
  • Does it take more than four people to get a new acquisition into circulation?
  • Can you easily determine the age and status of items on every book cart?

As much as we love our book carts, they have helped us develop some very bad habits, and Lean will help us reduce or eliminate some of these bad habits. Lean is a management philosophy designed to identify and eliminate "waste” in a workflow. Waste can be any number of things including waiting, unnecessary handling or transport, duplicating steps, processing that doesn't provide any benefit to the customer, and unnecessary hand-offs. By eliminating these wastes, we can find an optimal workflow that will get items to our customers faster and reduce our costs.

Presented by: Lori Bowen Ayre