Format: Webinar, original date August 14, 2014
Hosted by: WebJunction and ALA's Learning Round Table
Length: 1 hour

Opportunities to provide training occur every time you help someone with a technology related question, whether it’s one-on-one assistance or in a classroom environment. Making the most of the “teachable moment” involves the right combination of training skills, techniques, and tactics. Technology training is successful when a library patron learns something new and is able to apply it to their life. You don’t need to be a tech expert to learn the practical skills for successful technology training. Crystal Schimpf will share the top ten skills she’s found most effective in her years of training experience.

Presented by: Crystal Schimpf