Format: Webinar, original date February 22, 2012
Hosted by: Infopeople
Length: 1 hour

  • Books are piled all over the circulation department and there’s a backlog in technical services.
  • Staff members in different departments work in silos and defend their turf, rather than focusing on common goals.
  • The special collections manager is retiring after twenty years. What should the plan and focus be for the future?

These are common challenges in libraries. What will you do if you’re in one of these situations?

Process improvement provides an objective and collaborative approach to problem-solving, organizational development, and thinking and acting strategically.

Presented by: Gina Millsap